Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: I opened my agency in 2018 and we’ve grown into a team of eight who are passionate about serving Carencro and the greater Acadiana area. I’m a lifelong resident of Acadiana and truly wouldn’t choose anywhere else to call home. Before becoming an agent, I went through the State Farm Aspirant program, which prepared me to build and lead a high-performing office from day one.

Community involvement is something I care deeply about. I’m actively involved with Upper Lafayette Economic Development, Carencro Ducks Unlimited, Carencro Business Association, The 705, and I volunteer with the Boys and Girls Club and Big Brothers Big Sisters. I truly believe in giving back whenever you can. I’m also proud that our agency has qualified for Chairman’s Circle, Ambassador Club, and SVP Club, and we were ranked number four in new agent rankings in our first year.

In 2025, I graduated from Leadership Lafayette and was honored with the 20 Under 40 award. Our goal is to continue working hard to be one of the top offices in Louisiana. We offer paid holidays and PTO, a 401(k), health benefits, licensing reimbursement, and a strong focus on work-life balance. Our culture is fun, energetic, and competitive.

We work hard, celebrate wins, and push each other to grow. We’re looking for someone who has a great phone presence, enjoys talking with people, and thrives in a competitive environment. If you’re energetic, driven, and want to be part of a high-performing team that’s making an impact locally, this could be a great fit for you.

ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.