Adjudication Support Supervisor

The mission of the Idaho Industrial Commission is to fairly administer the Idaho Workers' Compensation Law. Please note: The $28.00 starting rate for this position is higher than the base rate for the position due to the requirement of supervision of staff and the increased complexity of work in direct support of the Idaho Industrial Commission’s Commissioners.

This position is the first-line supervisor of the Adjudication support staff and is accountable for the day-to-day operations of the unit. The support unit is comprised of six (6) Legal Associates who support seven (7) Referees. The Adjudication Support Supervisor reports directly to the Adjudication Manager and performs the more complex duties required of the support unit, such as: case management of disputed workers' compensation cases assigned to the Commissioners including scheduling and managing Commissioners’ hearings and conferences; assists the legal associates to resolve procedural problems or questions and handles all other legal issues/questions that cannot be resolved by the staff; establishes annual court reporter and interpreter rosters and fee schedules.

The Adjudication Support Supervisor oversees the timeliness and accuracy of the Electronic Legal Information System (IRIS) database. The supervisor assigns work, prioritizes workloads, and monitors the quality of work for completeness, accuracy of content, and compliance with agency policy. The supervisor also trains, motivates, evaluates, and develops legal staff performance expectations and objectives.

Example of Duties Updates and distributes daily and weekly Commissioners’ reports. Proofs and tracks all Commission decisions, orders, reconsiderations, declaratory rulings, and Crime Victim cases. Assigns and tracks Idaho Supreme Court appeals, JRP 22 motions, and Change of Physician matters. Updates Workers’ Compensation and Unemployment Insurance Appeals procedural manuals, and Idaho Supreme Court procedures.

Transcribes digital dictation for Commissioners as requested; makes travel arrangements for hearings and mediations; and reviews division mail daily and redirects to appropriate department(s) as needed. Organizes and plans the recruitment, interviewing, testing, hiring and training of support staff with assistance from the Adjudication Manager and Human Resources.

Establishes support unit goals, procedures, guidelines, schedules and priorities Monitors the quality of workflow and adjusts assignments to ensure workload balance and unit efficiency. Prepares annual and other periodic performance evaluations for the legal associates. Evaluates unit workflow and adjusts processes and assignments to ensure workload balance and unit efficiency.

Assists staff in meeting division performance standards. Provides assistance and guidance in dealing with difficult cases and/or customers by applying and explaining laws and established policies/procedures, or interpreting laws, policies, or procedures as appropriate. Oversees the timeliness and accuracy of IRIS data entry Extracts and compiles relevant data from IRSI to generate monthly or other periodic tracking reports used by the Commissioners and Adjudication Manager Minimum Qualifications Good knowledge of legal terminology and research methods, court systems and procedures, and legal ethics * Some knowledge of supervisory practices Experience interpreting and analyzing judicial decisions and statues * Experience identifying and preparing appropriate legal documents Experience drafting legal documents and related correspondence Experience using an electronic file management system and tracking electronic documents Experience creating, organizing, maintaining, and archiving legal documents and files Experience reviewing case files and contracting appropriate parties to obtain necessary information * Experience interpreting, applying, and explaining complex information such as regulations, policies, or services * * Typically gained by completion of two semester upper division college level courses covering the use of law references to develop research skills in the formulation of briefs, memoranda, and other documents relative to legal practice such as Legal Research and Writing or WESTLAW Advanced Research OR completion of one semester upper division college level course and have approximately six months' Legal Assistant or legal secretary experience where legal research required the use of a law library as a resource OR approximately three years' Legal Assistant or legal secretary experience including reviewing legal cases, identifying and researching issues and drafting legal documents; maintaining computerized legal case system OR experience as a legal secretary with at least three years' being primarily responsible for legal research.

Typically gained by completion of an upper division college level course specific to accurate, analytical writing of legal terms and forms or correspondence OR approximately three years' experience as a Legal Assistant or legal secretary that included creating and processing case documents and correspondence.* Typically gained by at least six months' work experience inputting, retrieving, and manipulating data to produce reports and track the status of documents and cases.

Desirable Qualifications: Good knowledge of office support functions Good knowledge of time management principles Experience with problem-solving and/or conflict resolution practices Good organizational and multi-tasking skills Strong verbal and written communication skills Effective relationship and team building skills Some knowledge of the programs and services provided by the Idaho Industrial Commission EEO/ADA/Veteran's Preference The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.

idaho.gov . Preference may be given to veterans who qualify under state and federal laws and regulations