Leasing Specialist

Job Details: Job Location: Willow_Oaks

• Richmond, VA, Salary Range: $20.00 - $24.00Hourly, We are hiring a self‑motivated, personable, and customer‑focused Leasing Specialist to support the day‑to‑day operations of a busy apartment community. This role is ideal for someone with leasing, sales, or customer service experience who is energetic, professional, and results‑driven. Schedule: Weekdays and some Saturdays required What We Offer Positive, team‑oriented work environment Quarterly and annual incentive bonus structure Opportunity to grow within the property management industry FREE medical and dental options Key Responsibilities Market and promote apartment homes to achieve maximum occupancy Tour prospective residents and follow up on leads Prepare, process, and review leases and related documentation Handle move‑ins, move‑outs, and lease renewals Collect rent and assist with delinquent accounts under the direction of the Property Manager Maintain resident files, ledgers, and cash receipt records Answer phones and perform general office and administrative duties Make money deposits in accordance with company policy Build positive relationships with residents and provide outstanding customer service Ensure the community is clean, safe, and well‑maintained Adhere to company policies, accounting procedures, budgets, and Fair Housing laws Report accidents, emergencies, or safety concerns immediately Maintain a strong safety mindset, including proper use of PPE when required Perform additional duties as assigned Position Goals Deliver exceptional customer service Maintain strong resident relations and trust Achieve maximum occupancy with minimal vacancy and credit loss Operate within established budgets and company guidelines Landmark is an Equal Opportunity Employer and Drug‑Free Workplace Qualifications: Outstanding customer service skills Prior leasing experience Strong sales and communication skills (verbal and written) Proficiency with Microsoft Office and general computer systems Availability to work weekdays and Saturdays Ability to pass background and drug screening Experience with Real. Page property management software is a plus Physical Requirements This position requires frequent mobility, including: Ability to walk the property, climb stairs, and tour apartments Lifting up to 50 pounds, bending, reaching, and standing for extended periods Ability to communicate effectively with residents, team members, vendors, and management