Clinical Administrator | Ashburton Hospital

Ashburton

• Ashburton Health Campus ' Administration. Support. Permanent part time working 32 hours a week
• Monday to Friday. Health New Zealand | Te Whatu Ora is firmly grounded in theprinciples of Te Tiriti o Waitangi and is committed to building a health systemthat serves all New Zealanders.Are you organised, calm under pressure and passionate aboutproviding excellent service to patients and wh&#257nau?We are looking for an experienced Clinical Administrator - to joinour team, providing efficient, accurate and patient-centred administrativesupport.This is a busy and varied role where you will play animportant part in supporting timely patient access, effective patient flow andthe safe delivery of acute assessment services. Your administrative expertisewill help our clinical teams focus on what matters most - providing qualitycare to our patients.As part of the Administration and Clerical Pay Equity Claimsettlement this role has been mapped to National Band 4/Profile 4For further information about the administration andclerical pay equity settlement please follow the link below: https://static.info.content.health.nz/docs/health-pros/employment-agreements/psa_national_health_administration_workers-collective%20agreement_(1_%20January_2025_to_30_June_2027.pdf About the role. As an Administrator - you will provide a broad administrative function within a busy and variedhealthcare environment, coordinating and delivering day-to-day administrativeprocesses and services to support the effective operation of the team and widerorganisation. We are looking forsomeone who is digitally confident, forward-thinking, and enthusiastic aboutembracing new technology. Digitalcapability is becoming an increasingly important part in how we work, and wewant someone who is comfortable using existing systems while being open tolearning and adopting new technologies to improve efficiency and find smarterways of working. You will:Provide timely and reliable administrative support to managers, staff, and teams. Prepare and manage correspondence, reports, documents, forms, and other administrative information. Manage phone calls, emails, enquiries, and communication with internal and external stakeholders. Maintain accurate and up-to-date electronic and physical records, databases, registers and filing systems. Complete data entry, reporting, document processing and routine administrative checks accurately. Coordinate meetings, appointments, clinics, events, and related administrative arrangements. Monitor deadlines, outstanding actions, follow-ups, and priorities, ensuring work is completed within agreed timeframes. Support day-to-day office operations, including supplies, resources, templates, and administrative systems. Handle confidential, personal, and sensitive information in accordance with privacy and organisational requirements. Follow Health NZ policies, procedures, and relevant compliance requirements. Identify and escalate administrative issues, risks, or disruptions appropriately. Identify and contribute to improvements in administrative processes, systems, and efficiency. Support staff with administrative processes, training, onboarding, and general team requirements. Work collaboratively and professionally with colleagues, managers, patients, and other stakeholders. Demonstrate initiative, accuracy, reliability, discretion, and a commitment to quality service. About you. You will be someone who enjoys working in a busy environmentand can remain calm, organised and professional when priorities change.You will bring:Relevant administrative or customer service experience.The ability to work effectively under pressure and manage competing priorities.Experience using computer-based administrative systems and Microsoft Office.Strong organisational, time management, problem-solving and attention-to-detail skills.A high standard of written and verbal communication.Knowledge of medical terminology, or the willingness and ability to develop this knowledge.A strong commitment to privacy, confidentiality and professional standards.A collaborative approach, with the ability to work effectively as part of a team.Self-management, accountability and a willingness to learn and grow.It would be an advantage if you have:Previous health administration experience.Familiarity with a public hospital environment and patient management systems.Experience working within a 24/7 or rotating roster.An understanding of, and responsiveness to, people from diverse cultural backgrounds.Why join us?This is an opportunity to be part of a team where youradministrative skills have a direct impact on patients and wh&#257nau.Every day will be different. You will work alongside a rangeof clinical and administrative teams, helping ensure patients are registered,supported and directed to the right place at the right time.If you are organised, approachable and thrive in afast-paced environment, we would love to hear from you.Apply now and bring your skills to a role where everyinteraction matters.Working at Health New Zealand. Health New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand. We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community. We welcome applications from our diverseM&#257ori, Pacific, disabled, and rainbow communities. How to Apply. To apply please click 'apply now.' All applicationsmust be submitted through our online careers' portal. If you haveany questions about the role, please contact Kerri Mc. Carthy at. Kerri.Mc. Carthy@Te. Whatu. Ora.govt.nz. We will review applications as received and may proceedwith the recruitment process, before the closing date of this advert