Financial Advisor

Facility: West Campus (Chase): 303 E Republic Rd, Springfield, Missouri, United States of America, 65807 Department: 1672 PAS Financial Clearance Enterprise Scheduled Weekly Hours: 40 Hours: 8:00 AM – 5:00 PM Work Shift: Day Shift (United States of America) Cox. Health is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas.

The organization includes six hospitals, 5 ERs, and over 80 clinics. Cox. Health has earned the following honors for workplace excellence: Named one of Modern Healthcare’s Best Places to work five times. Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group .

Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week) For a comprehensive list of benefits, please click here: Benefits | Cox. Health Job Description: The Financial Advisor is responsible for answering questions about billing information and establishing estimates for patients who have a scheduled medical service or procedure.

The Financial Advisor works with the patient to establish payment schedules, discuss the financial responsibility and collects prepayments in accordance with CMG policy. The Financial Advisor also monitors overdue accounts, researches accounts and recommended payment plans and works with insurance companies to obtain predetermination or authorization for certain procedures.

This position works alongside different departments system wide in order to deliver excellent care and customer service for Cox. Health patients.Education:

• Required: High School Diploma or Equivalent Experience:
• Preferred: medical billing experience and claims processing knowledge; familiar with the insurance industry and collection process Skills:
• Excellent verbal and written communication skills.
• Able to work independently and collaboratively in teams.
• Self starter.
• Proficient in using computers and computer systems
• Ability to multi-task and have attention to detail Licensure/Certification/Registration:
• N/A