Medical Clinic Manager - Gaithersburg

Our medical weight loss clinic manager is responsible for the non-clinical aspects of the clinic’s day to day operations which include but are not limited to the following: Oversee the daily operations of the clinic, new membership sales, new and existing patient scheduling, knowledge of our products and our services offered, patient follow-up calls, texts and emails, daily reports, and other office related managerial responsibilities.

Managers must ensure that all daily operations are running smoothly and identify areas for improvement. Managers must also keep records of patients, conduct promotional campaigns for the facility and order and maintain office and medical supplies so that the clinic is fully stocked. Strong communication and customer service skills are important skills to have in this position to work well with a variety of patients, some of whom maybe more difficult than others for medical reasons.

Requirements

Manager Expectations State licensed/certified phlebotomist or willingness to become licensed phlebotomist Be at your assigned clinic when the clinic is open Work a minimum of assigned schedule (generally 5 days a week) Track new patients, returning patients, and cancellations Maintain a clean and inviting clinic space Supervise Providers, Medical Assistants and Assist.

Managers at assigned clinic Document all incidents in writing (positive and negative) Participate in all company in-service trainings Participate in all company meetings Maintain daily Management Reports and other incident forms as necessary Communicate with Senior Management about any issues in a timely manner Submit weekly schedules for staff in a timely manner Meet budget goals for assigned clinic Proactively making sure patients are scheduled, and issues are resolved Being accessible when needed Monitor and order supplies (both medical and office) SKILLS: Self-starter, highly motivated, independent and proactive.

Strong background in sales. Prior health, lifestyle, nutrition, and/or subscription sales are a plus. Strong time management skills. Outgoing and enthusiastic. Flexible working schedule. Professionally dressed with professional attitude. Ability to schedule new and existing patients. Knowledge and experience in all aspects of billing.

Human resources experience in hiring, supervision, and performance reviews Strong customer service skills Skill in writing policies and procedures Skill in using healthcare software and computer systems Knowledge of maintaining supplies and equipment for the medical clinic setting. Multitasking skills Problem-solving skills Professional communication and presentation skills, including face-to-face, email, telephone, and video conference.

Knowledge of continuous process improvement concepts and practices Ability to communicate professionally with clinicians, nurses, allied health staff, administrative staff, front-line staff, contractors, governmental agencies, insurance payers, patients, family members of patients, suppliers, and the general public, of all age levels from child to senior citizen.

State licensed certified nutritionist and/or phlebotomist is a plus.

Benefits

Salary plus commission and bonuses. Amounts vary based on experience and certifications. Medical, Dental, and Vision Insurance Paid Time Off Employee Discounts Reimbursement for approved continuing education classes