Operation Manager (Precious Metal)

Responsibilities

Oversee, coordinate, and manage precious metals business operations including settlement monitoring, inspection, and risk management oversight Handle product settlement and custody operations; assist front-line units in developing new businesses/products; perform reconciliation tasks Manage personnel administration, risk management, productivity optimization, process improvement and administrative work for the assigned business team Establish comprehensive management systems to supervise business operations, ensuring legal compliance and safe/efficient operation Assist senior management in researching process improvement methods to reduce operational risks; regularly update work procedures, guidelines and regulations to enhance institutional frameworks Support system requirement formulation for senior management; participate in user acceptance testing activities Authorize work documents within authority scope; handle authorized transactions; assist in tracking and resolving business errors Collaborate with front-line marketing teams by visiting clients to introduce product operation processes and follow-up on client service needs Complete other assigned tasks from superiors Requirement: University degree or above Solid understanding of fund settlement principles/rules with basic knowledge of fund transfer methods and industry practices Basic knowledge of SWIFT/CHATS operational rules/message requirements and payment/clearing correspondent bank relationships Strong risk management awareness combined with banking business expertise Demonstrated experience in administrative planning work Excellent organizational/analytical/coordination/communication problem-solving abilities Bilingual proficiency in written Chinese/English with trilingual (Mandarin/Cantonese/English) communication skills Proficient in Chinese/English text input capabilities Familiarity with internet usage and standard office software (MS Word/Excel/PPT)