Air Export Agent - Atlanta, GA

SUMMARY Prepares shipments for export by Air Freight, ensuring that all required documentation is gathered, security requirements are met, and timely communication is provided to the customer and overseas CEVA offices or agents. Ensures prompt and professional communication and high level of customer service. Responsible for compliance with CEVA guidelines and all applicable government agencies both US and Foreign.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Plans and directs flow of airfreight export traffic moving to overseas destinations, from pickup to export. Opens files in ONE TMS 2.0 for each shipment. Ships freight, prepares documentation and way-billing, assesses charges, and collects fees for shipments. Negotiates with domestic customers, as intermediary for foreign customers, to resolve problems and arrive at mutual agreements.

Examines invoices and shipping manifests for conformity to tariff and customs regulations. Prepares reports of transactions to facilitate billing of shippers and foreign customers. Examine documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes from standard to metric or vice-versa Converts foreign currency into USD, and vice versa Corresponds with foreign network.

Is responsible for moving shipments on time. Files documents in an accurate manner. Organizes oneself to handle the volume of activity and meet deadlines. Is able to manage multiple shipments or work-streams simultaneously while meeting deadlines. Maintains a working knowledge of global geography and time zones Reports all serious difficulties to air/ocean export manager.

Asks for guidance when needed. Prepares quotations which are under the control of the immediate supervisor. Assists Air Export Manager in implementing and obtaining organization policies and goals of the department. Prepares export activity reports for the guidance of the Export Manager and/or Branch Manager. Maintains contact with customers and outside vendors of the department.

Provides for transportation of exported goods from port to final destination. May be required to work on weekends and/or night hours depending on the demands of the business SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION

and/or EXPERIENCE 5 years’ professional working experience and/or training. Bachelors degree or equivalent is a plus LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Additional language is a plus. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Common sense, a solid work ethic, and curiosity are essential for success in the role. CERTIFICATES, LICENSES, REGISTRATIONS , AS-1 – IAC Security Training – Full Charge. Certification in IATA Dangerous Goods Preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must frequently lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.