Development Team Associate

Job Details: Job Location: Main Location

• Swarthmore, PA, Position Type: Full Time, Salary Range: Undisclosed, Job Shift: Day, The Development Team Associate supports fundraising initiatives, grant proposals, and post award management, community outreach coordination, volunteer management and other philanthropic efforts for CADES by strengthening and maintaining the infrastructure of the development team. This position manages administrative workflows, CRM integrity, data reporting, event logistics, donor acknowledgement, and grant portfolio coordination all in support of advancing the Development Team at CADES. The Development Team Associate serves as a member of the development team with a goal of assisting in the effort to build relationships, raise funds, connect community partners, and increase community engagement to support the CADES’ mission and core values… Respect Trust and Growth. Regular physical attendance at a CADES location Monday through Friday is required.

DUTIES AND RESPONSIBILITIES

DEVELOPMENT ADMINSTRATION DUTIES: Answers general development inquiries via phone or email daily and loops in team members for input and follow-up as necessary to provide responsive, informative and welcoming support of donors, community partners, and the public. Prepares agendas and takes minutes for Development Team Meetings including but not limited to Employee Volunteer Meetings, Development Committee Board Meetings, and Development Executive team meetings to ensure accuracy, alignment and follow up for team priorities.

Assists in preparing and reviewing donor-facing presentations, donor received materials, grant preparations and development of internal materials for accuracy and clarity of prepared materials. Prepares donor thank you letters and emails in a timely manner (within a week of receipt of contribution) and sends to CEO or designee for signature to ensure prompt acknowledgment and saves a copy of the letter into CRM file for history of donor.

Provides logistical and planning support to all events involving Development Team including but not limited to timelines, vendor commitments, event material organization, registration table organization, volunteer coordination, and event follow-up to ensure seamless memorable and mission aligned experiences. Maintains an active calendar of external and internal community events to improve coordination, consistency and visibility of department across campus and community.

Creates and manages event registration forms in CRM software and proofreads event registration for accuracy, waiver liabilities and fills in CRM titling protocols for future connections to donors to provide smooth registration process and enhance guest experience. Preparation of registration report should be sent to event coordinator.

Completes onboarding training of CRM software and fundraising tools used by the department and participates in regular trainings as seen appropriate by supervisor and team to ensure consistency, accuracy, and proficient use of CRM platforms. Conducts monthly audits of CRM software to ensure data hygiene, proper tagging of constituents in database, and eliminate duplicate entries.

Collaborates with Development Team and Finance Department on periodic reconciliations to ensure that gift entry, reporting, and revenue tracking are accurate and aligned across all software for audit readiness including, but not limited to, data hygiene, proper tagging and eliminate duplicates to support accurate reporting.

Performs other duties as assigned. VOLUNTEER COORDINATION DUTIES: Supports the creation of a volunteer management system during CRM onboarding phase and works with director to complete quarterly updates of volunteer management protocols as new initiatives and situations are encountered to establish clear and organized procedures for future volunteer opportunities.

Assists in drafting the volunteer training manual and volunteer onboarding process with the development team to promote consistency, safety and compliance in volunteer role. Collaborates with the Development team to identify and promote volunteer opportunities that meet the legal and organizational standards to broaden CADES’ community impact and involvement with the community.

Maintains a list of potential community outreach events for CADES participation and community visibility to expand awareness of the CADES’ mission. Monitor, support and motivates volunteers through CRM platform to ensure a positive and mission aligned experience that fosters long term engagement. Recruits and interviews potential volunteers to ensure alignment with cades mission and to appropriately match individuals with suitable roles based on skills and interests.

Tracks and maintains volunteers’ hours through CRM to facilitate recognition efforts and demonstrate the impact of community involvement. Performs other duties as assigned Grant & Donor Portfolio Manangement Collaborates with the Development Team to track donors and funding portfolios. Assists in preparing meeting materials, research, and briefings for current and potential donors, foundations, and grant opportunities.

Collects and organizes grant documentation and supports grant calendar management to ensure compliance with submission and reporting deadlines. Drafts and edits proposals and donor reports as needed or directed by team to maintain alignment with funder expectations and to maximize program impact. Works with Finance Dept to keep current the organization’s status for negotiated indirect fund certification with federal government to maximize grant opportunities.

Tracks philanthropic communication in CRM to support stewardship and follow up ensuring timely engagement with the development team. Performs other duties as assigned.

Qualifications

Education/Experience/Skills Requirements High school diploma or graduate equivalency diploma; bachelor’s degree in communications, marketing, business administration, or related field preferred. Two (2) years’ experience in nonprofit management, nonprofit fundraising, database management, event management, grant coordination, or related capacity.

Non-profit human services experience preferred. Demonstrated ability to work in a fast-paced environment and effectively prioritize tasks. Demonstrated strong attention to detail. Demonstrated ability to work effectively as part of a team. Demonstrated strong time management and organizational skills. Demonstrated excellent judgment with the ability to independently solve problem and make decisions with little or no need for direct supervision.

Demonstrated ability to anticipate changes and/or identify issues and take appropriate and effective actions. Excellent customer interaction, collaboration, and written and verbal communication skills. Demonstrated advanced experience with Microsoft Office applications, including Word, Excel, Outlook, Planner, SharePoint, and PowerPoint; Publisher and report writer experience preferred.

Experience using CRM systems; Bloomerang and One. Cause preferred. Must be able to perform CPR, First Aid, and crisis intervention using agency-trained protocols. Must possess a current, valid driver's license in the state of residence, have a minimum of three (3) years of driving experience within the United States, and have an acceptable driving record, which will be assessed through a review of the Division of Motor Vehicles (DMV) record.

Available to attend evening and weekend events as needed and scheduled. Ability to attend meetings off site as necessary