Customer Service Executive - Car Finance - Used Car Loans Loans - Patna - Hariom Tower - CSE*

Company's representative

• Rendering company's financial services into the market / assigned counters. 2 Acts as a communication channel between the management & the Channel Partners. 3 Building new channel partners for the company. 4 Address customer inquiries, listen to their concerns, and provide accurate information about documentations & pricing. 5 Customer touch point
• Meets customers and pitch schemes according to their requirements. 6 First line of control
• Ensures customers meets the funding norms. 7 Follow up with customers to ensure satisfaction & positive feedback after sales-service. 8 Keeping a tab over pending PDD, follow up with channel / customer to ensure PDD isupdated with financier Hypo. 9 Basic understanding of KYC and other documents for used car loan processing Exp (in yrs) :- 1+yrs Qualification :- Graduate in any discipline