Clinical Manager

About Star Sleep & Wellness At Star Sleep & Wellness, we are dedicated to providing exceptional care for patients with sleep disorders. We go beyond traditional medical practices by building lasting relationships with our patients and offering personalized, lifetime care. As a forward-thinking team, we’re constantly at the forefront of innovations in dental sleep medicine.

Learn more about our team and our mission at www.StarSleepWellness.com. About the Position Star Sleep & Wellness is ready to welcome new talent to our Clinical Team at our newest location: Trophy Club! We're seeking a Clinical Manager to support our Trophy Club clinical team members. The ideal candidate would align with our mission and values and have an affinity for cultivating professional relationships.

Please note: We anticipate a June 2027 opening for our Trophy Club location. Training will take place at another DFW-area clinic, with the specific location to be determined. Start dates may vary based on candidate availability and business needs to ensure adequate onboarding and training prior to the location's opening.

Key Responsibilities

Team & Leadership Provide day‑to‑day support for the team while balancing hands‑on involvement with director‑level responsibilities. Lead, coach, and develop team members to ensure high performance and accountability. Hold performance conversations as needed and foster a positive, growth‑focused culture. Participate in weekly meetings and check‑ins to review progress, challenges, and goals.

Take full ownership of the location, ensuring smooth operations and a strong patient experience. Step in as a clinical team member when needed to ensure coverage, maintain continuity of care, and support high‑quality patient service. Operational Excellence Oversee and monitor the patient appointment schedule to ensure efficiency, accuracy, and quality of care.

Maintain quality control for appointments, chart notes, and clinical workflows. Ensure all operational processes run effectively and identify opportunities for improvement. Manage reports, metrics, and performance data to inform decisions and drive growth. Financial & Inventory Management Maintain and manage location laboratory supplies and sleep test inventory.

Oversee invoice verification and coordinate payment requests. Support financial tracking and resource planning to keep the location operating efficiently. Business Growth & Strategy Contribute to growing the business by identifying opportunities to enhance performance, patient experience, and operational effectiveness.

Use metrics to drive decision‑making and continuously improve outcomes. Serve as a confident leader who protects the patient experience while helping the team achieve strong results.

Qualifications

High school diploma, GED, or equivalent. Strong communication and interpersonal skills . Excellent organizational and time-management abilities. Ability to work independently and as part of a team. Adaptability and willingness to learn new processes and technologies. Bilingual (Spanish/English) preferred but not required.

Management experience, preferably within a healthcare setting, preferred.

About You

We value team members who demonstrate the following core principles: Reputation: Our reputation is everything. Every interaction should reflect our commitment to excellence. Adaptability: We’re always evolving. Embrace change, let go of old habits, and use past experiences to shape the future. Goal-Oriented: Stay focused on achieving personal and team goals, fueled by purpose and possibilities.

Teamwork: Go above and beyond for your colleagues. Put the team first and do whatever it takes to ensure patient satisfaction. Integrity: Honor your commitments. Consistency builds trust, and we rely on each other to follow through. Above all, we are looking for someone who is eager to provide an outstanding patient experience and grow alongside us, regardless of previous experience.

Does this sound like you? If so, please apply! We can't wait to hear from you. Additional Information Candidates selected to move forward in the hiring process will be asked to complete a Berke Assessment. You are welcome to complete it in advance: https://StarSleep.asmt.io/X447CK9FA/StarSleep. Due to high patient and clinic volume, please do not call or visit the office regarding your application status.

We carefully review every application and will contact candidates whose experience aligns with our hiring needs. Thank you for your interest in Star Sleep & Wellness. We look forward to hearing from you! Monday

• Friday: 8:00 AM - 5:00 PM 40hrs/week