Housekeeping Inspector

Approach all encounters with guests and employees in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Margaritaville Beach Resort standards and regulations to encourage safe and efficient hotel operations.

Maintain a friendly and warm demeanor at all times. Inspect the cleaning of guest rooms to achieve a high level of cleanliness and guest satisfaction. Work with and train room attendants to ensure daily tasks are completed timely and accurately. Inspect housekeeping carts and closets to ensure that they are properly stocked.

Ensure VIP rooms are ready and inspected prior to check-in time and ensure proper amenities are delivered. Work with Houseman to maintain cleanliness of corridors, landings, Ice machine rooms, baseboards, line chutes and windows in the Resort. Ensure cleanliness of all trash chute rooms by delegating daily assigned work to houseman.

Maintain cleanliness of hotel hallways, stairwells, and elevators Communicate with the Front Office staff of any housekeeping delays or issues and make necessary changes to room status. Report all and place issues as needed in HOTSOS and ensure unacceptable rooms are not released back to inventory until items are addressed.

Perform open and closing procedures for the housekeeping department in the absence of the Executive Housekeeper and/or Housekeeping Manager Provides support to Executive Housekeeper in the delivery of incentives and programs that promote positive associate relations. Provides support to Executive Housekeeper to ensure that guest satisfaction scores meet or exceed brand benchmarks.

Performs any other duties as requested by management.