National Sales Support

Job title: Sales Support Job location: DAVIE, FL The primary objective of this position is to provide administrative and clerical support to the national sales team, and any other designated department. Job Requirements: include the following essential duties and responsibilities. Other duties may be assigned. Provide administrative support for national sales team.

Perform daily order entry, log and QC orders, field telephone calls and provide client order status and shipping details via phone, email, or fax. Perform word processing, data entry, filing, email and faxing. Serve as a liaison between traveling sales team, clients and corporate office staff. Act as a back-up for Sales Team.

Process catalogue orders for shipment/mailing upon receipt of dealers’ or end users’ request via email or fax. Act as liaison for stock orders from designated accounts: receive, process, and ship orders through internal systems. Coordinate with purchasing, warehouse and QC departments to provide on time shipments of orders.

Coordinate CHAUVET® demo orders: process paperwork and coordinate with TM’s, dealers, reps, service manager, product development and shipping department. Provide clerical support for other offices and departments, as directed.

Education

Associates degree required, Bachelor’s degree preferred. 3-5 years experience and/or training in sales support, customer service or order entry. Ability to interpret technical instructions, follow established procedures, and keep accurate records. Attention to detail, good observation and analytical skills with the ability to solve practical problems or resolve issues.

Excellent communication and time management skills with the ability to work independently with minimal supervision in a fast-paced environment. Proficiency in use of major PC applications including Microsoft Office (Word, Excel, PowerPoint) and Database software- AccPac. Vendornet, Vender Central, Commerce Hub experience a plus.

Physical Demands: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee must regularly lift and/or move up to ten pounds, and/or lift/move up to fifteen pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Working Conditions: Work is performed primarily in a standard office environment but may involve exposure to moderate noise levels from printers and other peripherals.