Cupid Analyst - Sch Epic

Job Title: Epic Cupid Analyst Department: Epic Full Time/PRN: Hybrid schedule; Onsite at least twice weekly at South Central Regional Medical Center and affiliated facilities. May require occasional evening/weekend support and participation in on-call rotations.

Job Summary

The Epic Cupid Analyst is responsible for the design, build, implementation, optimization, and ongoing support of Epic Cupid and related clinical workflows supporting Cardiac Cath Lab, Respiratory Therapy, EKG, and EEG services. This role collaborates closely with cardiovascular services, respiratory therapy, cardiology, neurology, nursing, providers, ancillary departments, and operational leadership to ensure Epic supports safe, efficient, and standardized clinical workflows.

The Analyst serves as a subject matter expert for Cupid and assigned diagnostic/procedural workflows.

Essential Duties

& Responsibilities System Design & Build: Configure, maintain, and optimize Epic Cupid functionality; support Cath Lab, Respiratory Therapy, EKG/ECG, and EEG workflows; build and maintain orders, documentation, scheduling, results, Smart. Tools , Smart. Forms , flowsheets, order sets, preference lists, workqueues , and decision support tools; coordinate device integrations; participate in upgrades and optimization initiatives.

Support & Troubleshooting: Troubleshoot workflow, documentation, scheduling, results, interface, and device issues; investigate root causes; collaborate with Epic Technical Support, vendors, and technical teams. Collaboration & Communication: Work with clinical and operational teams to develop effective Epic solutions; participate in governance and project teams; communicate workflow impacts and changes; collaborate across integrated Epic applications.

Testing & Documentation: Develop and execute testing plans; perform regression and integrated testing; maintain workflow, build, and support documentation; validate interfaces and integrated workflows. Training & Go-Live Support: Support training initiatives, go-lives, optimization efforts, onboarding, and workflow adoption activities.

Minimum Qualifications

Bachelor’s degree in healthcare, information technology, clinical discipline, or related field, or equivalent experience; 1–3+ years of healthcare clinical, cardiovascular, ancillary services, EHR, or healthcare IT experience; strong analytical and problem-solving skills.

Preferred Qualifications

Epic Cupid certification or willingness to obtain certification within 6 months; experience supporting Cardiac Cath Lab, Respiratory Therapy, EKG/ECG, and/or EEG workflows; experience with clinical documentation, interfaces, and Epic implementations. Competencies Ability to translate clinical workflows into Epic solutions; strong understanding of orders, procedures, documentation, results, interfaces, and charge capture; strong communication, organization, troubleshooting, and collaboration skills; experience with Epic Hyperspace and related Epic tools preferred.

Physical Requirements Prolonged periods of sitting at a desk and working at a computer; regular onsite workflow observation and support in clinical departments; occasional travel for Epic training or meetings. All candidates must be able to perform the essential functions of this position. The American with Disabilities Act (ADA) requires that reasonable accommodations be made for qualified individuals to help perform the essential functions of the position.

South Central Regional Medical Center is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender, national origin, age, disability, or genetic information.