Pharmacy Technician / Inbound Care Coordinator

Care. Med Specialty Pharmacy has a need for Pharmacy Technician / Inbound Care Coordinator at our Specialty Pharmacy in New Hyde Park, Monday

• Friday 10:30am - 7pm EST. Excellent opportunity to join our company and help with a new and exciting program, at our expanding Specialty Pharmacy. Work in a positive, team-oriented environment. We offer competitive compensation and great benefits! This is a full-time position based at our pharmacy in New Hyde Park. Please submit a copy of your resume! Starting salary from $22.00 an hour and up Sign-On Bonus: $5,000 for employees starting before December 31, 2026 We offer a variety of benefits including: Medical; Dental; Vision 401k with a match Paid Time Off and Paid Holidays Tuition Reimbursement Company paid benefits – life; and short and long-term disability Pharmacy Technician / Inbound Coordinator Responsibilities: Responsible for all prescription work assigned; proactively calls patients to schedule/coordinate their medication delivery; collects co-payments; and performs related follow-up activities. Ensures continuity of care and timeliness of shipping orders. Provides excellent customer service over the phone by answering general patient inquiries and/or efficiently directs clinical inquiries to the Clinical Staff Pharmacists on duty. Uses discretion and independent judgment in handling patient complaints received, while documenting incidents in the system and forwards to appropriate staff members. Ensures that all prescriptions are billed in accordance with Medicare/DMEPOS regulations and that all required information is documented on the hard copy prescription. Communicates with supervisors/managers any information received from patient, physician, insurance company, and/or employees about the patient care or needs. Must exhibit excellent skills in the following areas: verbal/written communication, computer/data entry/software proficiency, interpersonal and relationship-building skills, self-discipline, attention to detail, and the ability to maintain strict confidentiality. Pharmacy Technician / Inbound Coordinator Position Requirements: High School Diploma or GED, required. Associates Degree or equivalent program from a two-year college or technical school, or certificate program in pharmacy or healthcare, preferred. Required license or certification: PTCB Certification Registered Pharmacy Technician Minimum 2 years of pharmacy technician experience, required. 2-4 years of experience in retail or specialty pharmacy, preferred. Must be familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand and generic names of medications, and IV dosage calculations/day supply. Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office skills. Proficient in data entry, verbal skills, computer skills and the ability to learn the department’s software system. Ability to define problems, collect data, establish facts, and draw valid conclusions. Maintain HIPAA patient confidentiality. Must be registered with Board of Pharmacy.