Front Office Coordinator

Celebrating 30 Years in Southwest Florida and we are still growing! Physicians’ Primary Care of Southwest Florida is a premier multi-specialty primary care practice with locations in Cape Coral, Fort Myers, Estero and Lehigh Acres. We are currently seeking a Front Office Coordinator that will oversee our Cape Adult Medicine and Cay West locations.

Sample of Responsibilities: Provides excellent customer service to both our internal and external customers Oversees and directs functions of check-in and out, appointment scheduling, and general clinical operations. Responsible for checking daily scheduling reports and encountering tracking reports. Delegates responsibilities for clerical work activities and functions.

Assists staff in understanding/implementing organizational policies and procedures. Helps develop guidelines for prioritizing work activities, evaluating effectiveness, and modifying workload as necessary. Identifies, analyzes, and resolves work problems. Ensures that requests for information are handled promptly and effectively.

Works with other staff to ensure efforts are coordinated and high-quality patient care is provided. Responsible for the physical appearance and functionality of the site. Performance Requirements: Knowledge of medical charging, billing, and registration policies and procedures. Knowledge of departments and operational relationships.

Skill in defining problems, collecting data, interpreting billing information. Ability to develop and maintain a good rapport and a cooperative working relationship with providers, staff, and patients Ability to communicate at all levels of the organization in a positive and effective manner. Experience Necessary: A minimum of three (3) years of experience working in a medical practice and at least one (1) year of experience in supervision.

What PPC Offers: 30 years of growing with and supporting our communities Award-winning physicians Ability to advance within our organization Health, dental, vision, and life insurances 401(k) with company match Paid Time Off (PTO) Paid Holidays Uniform Allowance Employee Assistance Program (EAP) Employee appreciation week and events Want to learn more about Physicians’ Primary Care of Southwest Florida?

Visit us at www.ppcswfl.com and apply today!