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Customer Service Rep II

Imperial Distributors

Worcester, MAFull-timePosted Sep 30, 2026

Job description

The Customer Service II Representative provides exceptional support to customers and sales representatives by processing and coordinating orders, managing special orders, resolving complex issues, and ensuring timely and accurate solutions. This role serves as a key resource for addressing customer needs, collaborating across departments, and maintaining a high level of service throughout the order process.

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