Account Associate - State Farm Agent Team Member

Arlington, TX, United StatesFull-timePosted Jun 11, 2026

Job description

ABOUT OUR AGENCY I opened my agency in 2025 after previously working as a State Farm team member in Louisiana and completing the Agent Aspirant program. Before joining State Farm, I worked as a strength and conditioning coach in Major League Baseball, and that competitive mindset still drives the culture of our office today.

Our team of seven is built around growth, accountability, and pushing each other to succeed. I graduated from the University of Louisiana at Lafayette and have been married for three years. Outside of work, I enjoy hunting, fishing, spending time with our two golden retrievers, and watching LSU baseball and football. I’m looking for someone competitive, goal oriented, and driven who is ready to embrace the mindset of “do it afraid” and grow within a high performance team environment.

ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Description copied from Eric Ortego State Farm's careers page. Read the full posting before you apply.

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