Account Representative

Job Posting Title: Account Representative Job Description: Join a Team That’s Built to Last! Ready for a fresh start? Accelerate your career with Superior Auto, where your drive and determination pave the road to success. Founded in 1975, Superior Auto Inc. is one of the nation’s largest, privately-held buy here, pay here automotive retailers with 71 locations.

We’re looking for an Account Representative who excels at delivering outstanding customer service and thrives on building lasting professional relationships. By effectively communicating and driving proactive collections, you’ll play a pivotal role in the success of our team. If you’ve got DRIVE and you’re looking to make an impact, we’d love you to make a difference with us.

What’s In It For You? Competitive compensation, including a base hourly rate and performance-based incentives tied to collection success and sales. Top performers can earn $1,000 per month or more in incentives. Transitional incentive support for your first 90 days as you build your skills. Enjoy a work-life balance with no Sunday or late-night retail hours.

Dealership hours are: Monday-Friday, 9:00am to 6:00pm, and Saturday, 9:00am to 4:00pm. The Extras Are Always Nice! Paid time off, including vacation, holidays, your birthday, and sick/personal days. Comprehensive health, dental, and vision insurance. 401(k) with company contributions. Company-paid life insurance. Career advancement opportunities, including our Manager-in-Training program and personalized development through Superior University.

Who Are We Excited About Hiring? Professional Drive – Desire to meet and exceed collections goals with determination to succeed. Winning Attitude – Positive outlook and willingness to help others. Customer Service Champion – Experience resolving issues and maintaining regular communication with customers. Ability to Prioritize – Adjusts tasks and schedules based on business needs.

Level-Headed – De-escalates and maintains composure in challenging situations. Lifelong Learner – Open to sharing ideas and gaining new insights, with a coachable mindset for growth. Team Player – Collaborates effectively with a team to achieve goals and objectives. Effective Communicator – Speaks and writes with confidence, professionalism, and competence for a wide range of audiences.

The Specifics: High school diploma or equivalent. 1-2 years of customer service or collections experience. Proficient with computers, including familiarity with Microsoft Office or similar tools. Valid driver’s license with a clean record (minimal moving violations in the last three years).