Business Analyst

JOB DESCRIPTION: Work with business units and other stakeholders to gather information. Using techniques like interviews, work sessions, storyboarding, and prototyping. Elicit, analyze, document, and communicate business requirements. Understand project scope, project goals, product functionality, and desired features.

Evaluate customer needs/issues, analyze business processes, assist in evaluating alternatives, and determine appropriate solutions with IT staff. Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

Work independently with the users to define concepts and also under Project Managers. Help determine level of effort and time required for solution delivery. Define user stories with applicable acceptance criteria in collaboration with business subject-matter experts and IT. Analyze high-level business requirements and translate them into more detailed user stories, use cases, and other functional requirements documents such as process flows, screen mock-ups, gap analysis, etc.

Assist with development of test plans, test scenarios, and test cases. Participate in testing and analysis of testing results as needed. Assist with troubleshooting and providing recommended solutions. Identify and assist in resolving issues, questions, and scope/requirements gaps quickly and effectively enable delivery and support of applications.

Create documents and other artifacts to promote sustainable knowledge management within the organization. Conduct research and proactively make recommendations to improve application delivery.

Requirements

JOB REQUIREMENT 2+ years of experience in IT is a plus Ability to effectively conduct requirements gathering sessions and concisely documenting the outcome. Strong analytical and problem-solving skills and a self-starter. Proven experience creating user stories uses cases, process flows, wireframes, and data mappings.

Ability to take initiative and proactively offer suggestions and resolutions. Self-motivated Excellent time and task management Thinks strategically Works unsupervised Excellent oral and written communication skills