Automotive Service Advisor

Job Details: Job Location: Brunswick LLMI

• Brunswick, OH, Position Type: Full Time, Education Level: High School / GED, Salary Range: Undisclosed, Travel Percentage: None, Job Shift: Day, Job Category: Automotive, Liberty Ford is looking for a Service Advisor to join our team. If you enjoy working with people, staying organized, and being part of a fast-paced environment, this could be a great fit. Why Work for Liberty Ford At Liberty Ford, we value our employees and are committed to supporting your success both at work and at home. We offer: Unlimited earning potential – Your hard work and dedication can directly impact your income. Paid Time Off (PTO) – Because work-life balance matters 401(k) with Company Match – Plan for your future with confidence Health, Dental & Vision Insurance – Comprehensive coverage for you and your family Employee Discounts – Save on vehicles, parts, and services Ongoing Training & Career Development – We’ll help you grow your skills Supportive Team Environment – Work with people who care about your success We focus on creating a workplace where you can grow your skills and build a long-term career. What You’ll Be Doing As a Service Advisor, you will serve as the main point of contact between customers and our service team.

Your responsibilities

Greeting customers and understanding their vehicle concerns Communicating recommended services and timelines clearly Working closely with technicians to ensure accurate repairs Keeping customers updated throughout the service process Preparing and managing repair orders Explaining completed work and associated costs Building lasting relationships with customers What We’re Looking For We are looking for someone reliable, professional, and customer-focused.

Qualifications

Previous customer service experience (automotive experience is a plus) Strong communication and organizational skills Ability to multitask in a fast-paced environment Positive attitude and ability to work well with a team Basic computer skills Valid driver’s license Preferred Qualifications Prior experience as a Service Advisor or in an automotive setting Ability to explain technical information in a clear and simple way Strong problem-solving skills and attention to detail Join Our Team If you are looking for an opportunity to grow your career with a company that values its employees and delivers excellent customer service, we encourage you to apply.

Qualifications

At Liberty Auto Group, we believe our people drive our success. We are an Equal Opportunity Employer and welcome applications from individuals of all backgrounds, experiences, and perspectives. Disclaimer: This job description is not a contract of employment. No Dealership manager or other Employee at the Dealership has the authority to commit to or continue employment with you, and this job description, or any dealership publication, practice, or procedure should not be understood to make any such commitment.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee.