Communications Coordinator

Job Details: Job Location: 7 Generations 2920 Oakland

• Oakland, CA, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: $67600.00 - $87422.40Salary/year, Travel Percentage: Up to 25%, Job Shift: Day, Job Category: Health Care, POSITION: Communications Coordinator DEPARTMENT: Administration REPORTS TO: Communications Manager LOCATION: 2920 International Blvd. Oakland, CA 94601. Native American Health Center, Inc. (NAHC) WORK HOURS: Full Time, 40 hours per week, 100% FTE STATUS: Non-Union, Non-Exempt POSITION SUMMARY The Communications Coordinator supports Native American Health Center’s (NAHC) Communications and Media Program through coordination of internal and external communications, marketing, media, branding, outreach, and promotional activities. Reporting to the Communications Manager, this position works collaboratively across the agency to develop communications materials, coordinate departmental requests and projects, maintain digital communications channels, and support campaigns and initiatives that promote NAHC programs, services, strengthen organizational visibility, support membership and service utilization, and build brand awareness and trust. The Communications Coordinator serves as a hands-on communications resource responsible for content creation, graphic design, social media, website content, photography and video, print and digital materials, event and outreach support, and other communications activities as assigned. Applicants may be requested to provide a portfolio or examples of previous work. The Native American Health Center is an accredited institution and adheres to the standards of excellence set forth by the Accreditation Association of Ambulatory Health Care (AAAHC) and the Commission of Dental Accreditation (CODA).

DUTIES AND RESPONSIBILITIES

COMMUNICATIONS & PROJECT COORDINATION

1. Support the implementation of communications, marketing, branding, outreach, membership engagement, and public awareness strategies and initiatives.
2. Coordinate internal and external communications requests, projects, and deliverables, managing timelines, competing priorities, and follow-up in accordance with established departmental priorities.
3. Coordinate assigned communications projects and campaigns from planning through implementation, including timelines, deliverables, schedules, stakeholder communication, and follow-up.
4. Collaborate with departments across NAHC to identify communications needs and develop materials and content that support program goals and established organizational priorities.
5. Coordinate and disseminate internal, external, and community-facing communications through appropriate communication channels.
6. Maintain Communications and Media inventory and coordinate equipment checkouts, returns, scheduling, and related records.
7. Coordinate with external vendors for printing, promotional materials, communications services, and other departmental needs, including obtaining information, tracking orders, and supporting timely delivery of materials.
8. Maintain organized communications files, project records, content calendars, production schedules, and other departmental documentation. DIGITAL, BRAND & CONTENT CREATION
9. Apply established NAHC branding, messaging, visual identity, and communication standards across internal and external communications and materials.
10. Develop, schedule, publish, and monitor content across NAHC social media platforms in accordance with established communications strategies and priorities.
11. Monitor social media, digital communications, and audience engagement metrics; compile reports and identify opportunities to strengthen content performance, reach and engagement.
12. Maintain and update NAHC website content, event calendars, announcements, program information, and other assigned web content.
13. Write, edit, and develop content for social media, NAHC website, internal communications, marketing campaigns, community outreach, membership engagement, educational materials, newsletters, press and media materials, and other communications channels.
14. Conceptualize, design and produce high-quality, on-brand digital and print materials, including brochures, rack cards, flyers, posters, banners, advertisements, newsletters, presentations, signage, and other promotional materials.
15. Provide photography and videography for agency events, campaigns, outreach activities, and communications projects.
16. Develop and produce video and multimedia content, including concept development, scripting, filming, editing and post-production.
17. Maintain communications templates, branding resources, visual assets, photography, video, and content libraries. CAMPAIGNS, OUTREACH & EXTERNAL COMMUNICATIONS
18. Support the development and implementation of communications and marketing campaigns that promote NAHC programs and services, strengthen organizational visibility, and support membership, service utilization, outreach and community engagement goals.
19. Draft press releases, media advisories, newsletters, public-facing communications, promotional content, and other external materials for appropriate review and approval.
20. Support media outreach, community engagement, and external communications activities, including coordination with community organizations, partners, media contacts, and other external stakeholders as assigned.
21. Provide communications and media support for agency events, outreach and community engagement activities, fundraising initiatives, and other special projects. GENERAL RESPONSIBILITIES
22. Must maintain compliance with ergonomic safety standards; be mindful of posture and regularly practice ergonomic stretches.
23. Safety: Responsible for ensuring that all duties, responsibilities and operations are performed with the utmost regard for the safety and health of all personnel involved, including themselves
24. Actively participate in staff meetings, workshops, and trainings, and coordinate activities with collaborating agencies as assigned.
25. Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with agency’s mission and strategic goals, federal and state laws and regulations, and accreditation standards, when assigned.
26. Work effectively under pressure, meet multiple and often competing deadlines, and demonstrate cooperative behavior with supervisors, colleagues, clients, outside agencies, and the community.
27. Other duties as assigned by Supervisor Qualifications: MINIMUM QUALIFICATIONS
28. Bachelor’s degree in communications, Marketing, or a related field.
29. Minimum two (2) years of experience in communications, marketing, media production, graphic design, public relations, outreach, or a related field.
30. Demonstrated experience creating communications and marketing materials across digital and print formats.
31. Experience with social media content development and management, website content, digital communications, and marketing or outreach activities.
32. Demonstrated graphic design skills and proficiency with relevant design and communications platforms, including Adobe Creative Suite, Canva, or comparable tools.
33. Experience with photography, videography, video editing, and multimedia production.
34. Strong written and verbal communication skills with demonstrated ability to develop clear and engaging content for different audiences and communication channels.
35. Strong organizational and project coordination skills, including the ability to manage multiple assignments, competing priorities, and deadlines.
36. Ability to work collaboratively across departments while exercising initiative, sound judgement, creativity and attention to detail.
37. Proficiency with Microsoft Office Suite and familiarity with website content management systems such as WordPress, social media platforms and other communications technologies, with the ability to learn new platforms and tools as needed.

Benefits

Native American Health Center (NAHC) considers our employees to be our most valuable resource and offers an excellent benefit package: competitive salaries, personal time off (PTO) or sick/vacation leave program, and an employer contribution 403(b) retirement plan to full-time regular status employees. We also provide medical, vision, dental, flexible spending, group term and voluntary life insurance coverage for employees and their dependents—with a percentage of employee contribution for dependent medical premiums.

Note to Applicants: Please be advised a post job offer, pre-employment Physical and TB test are required as a condition of employment. Additionally, you may be asked to get a Department of Justice Fingerprinting clearance as a contingency for an offer of employment. Criminal clearances are obtained to protect the welfare and safety of clients receiving services at NAHC.

EQUAL OPPORTUNITY EMPLOYER: Within the scope of Indian Preference, all candidates will receive equal consideration without regard to race, color, gender, religion, national origin or other non-merit factors. Age Discrimination in Employment Act (ADEA): Native American Health Center abides by the mandates of the ADEA (protecting individuals 40 years and older) and considers age a non-merit factor in all employment decisions and considerations.

Americans with Disabilities Act (ADA): Native American Health Center abides by the mandates of the ADA and considers disability a non-merit factor in all employment decisions and considerations. Furthermore, NAHC will make any practical, feasible, and reasonable arrangements to accommodate qualified applicants and employees with disabilities.