Account Representative - State Farm Agent Team Member

ROLE DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

RESPONSIBILITIES

• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.
• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

QUALIFICATIONS

• Customer service skills, including active listening, problem-solving, and conflict resolution
• Property & Casualty License (must be willing to obtain)
• Sales skills, such as relationship building, product knowledge, and upselling
• Strong verbal and written communication skills
• Organizational abilities for handling multiple tasks and meeting deadlines
• Proficiency in using CRM tools and office software
• Motivation to achieve goals and willingness to complete necessary licensing exams If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.