Document Management Associate

JOB TITLE : Document Management Associate REPORTS TO: Document Management Lead/Manager DEPARTMENT: Centralized Support Services/Document Management FLSA STATUS : Non-exempt. Monday to Friday, 8 am to 4:30 pm EST OVERVIEW : To assist in the daily operations by processing both incoming and outgoing mail communications.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Receives, identifies, and delivers incoming packages internally. Opens incoming mail and process it accordingly. Meter mail and maintain meter machine reports. Send UPS packages as instructed. Fold letters and stuff envelopes. Faxing, emailing, or scanning documentation as instructed. Sorting, looking up, and counting various documents.

Process outgoing IME Certified letter as needed. as needed Receive, log and process incoming certified mail as needed. Send outgoing mail from Document Mgmt. email as needed. Cover Reception desk as needed. Print outgoing letters using Automate, as needed Run and maintain the folder inserter, as needed Monitor and process “Return to Sender” workflow, as needed Performs additional duties as directed by Document Management Lead or Manager.

SKILLS : Proficient in Microsoft Office and Outlook, at a mid- level or above Organizational skills Data Entry Skills Excellent written and verbal communication skills Attentive to details Ability to follow instructions. Demonstrate the ability to do multiple tasks, prioritize effectively, and successfully fulfill work assignments.

Proficient computer skills (create folders, open attachments, drag/drop PDF’ s, open/download information from CD’s & flash drives) EDUCATION, EXPERIENCE AND TRAINING : High School Diploma required. Previous experience with Document Handling Prior experience in performing office-related tasks such as faxing, emailing, and scanning documents.

PHYSICAL DEMANDS : Carrying, Lifting, Standing, and sitting for extended periods of time. 8 am to 4:30 pm 8 hours