Dunkin' Manager

Working at our locally owned Dunkin Donuts offers more than just a job. It’s the experience of valuable teamwork and leadership development in a positive, people-focused environment that leads to many advancement opportunities and promising careers. Not only will you be part of a company that invests in the futures of our team members, but you will be part of a company that invests and gives back to our community every year through our Joy In Childhood Foundation.

Whether you’re looking for a life-long career with Dunkin Donuts or a job that will help you develop the skills and knowledge necessary to pursue other opportunities, either way, it will be a place where you’ll be proud to work and that will prepare you for the future, wherever it may lead. Just some of the many benefits our managers enjoy include: Competitive pay Monthly bonus incentives Yearly manager recognition incentives Convenient and flexible work schedules Paid travel On the job training and online training Health insurance 401k benefits Paid sick leave Paid vacations A Dunkin’ Manager carries responsibility for all aspects of store operations.

Key areas of responsibility include labor management, daily operations, and customer care. Labor management duties include hiring and training associates, creating work schedules, delegating work, and evaluating employee performance. To regulate daily operations, managers file paperwork, analyze weekly sales numbers, order supplies, and perform opening or closing duties.

Customer care duties include greeting customers, providing prompt and helpful services, and handling customer complaints in a professional manager. Managers must ensure employees provide exceptional customer care, as well. Managers also develop and foster a positive work culture in which all team members are valued and respected.