Director of Campus Safety

Randolph-Macon College invites applications for a full-time Director of Campus Safety. Reporting to the Vice President of Student Affairs (VPSA), the Director provides strategic and operational leadership to the Department of Campus Safety, ensuring the department supports the College’s mission of learning, teaching, and research through a safe and welcoming educational environment.

The Director oversees departmental policies, personnel recruitment and training, and the implementation of standards for campus patrol, investigations, emergency response, crime prevention, special events, parking, and safety programs. The position also promotes open communication and collaboration between the department and the College community.

Responsibilities

(Including, but are not limited to, the following): Direct, manage, and supervise the Department of Campus Safety, establishing measurable goals, appropriate staffing levels, quality assurance, training, performance management, regular reporting, and continuous improvement. Oversee performance appraisals for departmental leadership staff, including the Assistant Director and Operations Manager, and delegate authority and responsibilities appropriately.

Oversee the development, maintenance, and execution of the College’s emergency preparedness programs, including evacuation and shelter procedures, drills, tabletop exercises, and after-action reviews. Serve as a member of the College’s Emergency Response Team, providing ICS-trained leadership and preparing Incident Action Plans for major campus events.

Develop and implement crime prevention strategies, policies, procedures, and training objectives. Identify and mitigate campus-wide security vulnerabilities and potential liability risks, recommending improvements to lighting, access control, cameras, and residence hall security in collaboration with Physical Plant and Information Technology.

Serve as the Campus Safety Survey Administrator for the Clery Act, overseeing campus crime reporting, timely warnings, emergency notifications, recordkeeping, training, coordination with relevant College offices, and preparation of the Annual Security Report. Oversee investigations, including internal affairs investigations and complaints from the College community.

Assign incidents for investigation to officers, delegate specialized tasks, and ensure appropriate follow-up and resolution. Build trust and maintain positive relationships with students, collaborating with Student Affairs to address substance-related incidents, respond appropriately to behavioral health crises, and promote trauma-informed, de-escalation-based practices.

Serve as a member of the College’s Behavioral Assessment & Intervention Team and assist with programs related to The Edge Program. Establish and maintain relationships with local law enforcement agencies and other first responders, including local, county, state, and federal agencies, Emergency Operations Officials, CSX Police, and Amtrak Police.

Prepare and manage the departmental budget and ensure resources are allocated effectively to support departmental operations and campus safety priorities. Serve as a member of the VPSA’s Senior Leadership Team (Coordinating Team). Communicate significant incidents, including those that may attract media attention, to the VPSA and other College administrators, and evaluate and recommend actions in the best interest of the College and the safety of the community.

Oversee campus safety support for major College events, including Commencement, home football games, and other events requiring Campus Safety and Ashland Police Department presence. Maintain familiarity with the Rydin electronic ticketing system to understand how campus parking citations are issued and processed. Perform other duties as requested by the VPSA or Dean of Students.

Knowledge, skills, and abilities Ability to make critical decisions, evaluate sensitive or delicate situations, and recommend appropriate courses of action to achieve desirable or reasonable outcomes. Ability to motivate, effectively supervise, counsel, and evaluate employees; deploy personnel appropriately based on established priorities and situational needs; and apply effective human resources practices.

Ability to plan, cooperate, and communicate effectively with others, both verbally and in writing. Ability to establish short- and long-term goals that support the academic environment and priorities of the College. Knowledge of crime prevention strategies and the ability to take active measures to promote campus safety.

Knowledge of federal and state laws and regulations relevant to higher education, including Title IX, VAWA, Title II, and other applicable federal mandates. Appropriate training and understanding of NIMS/ICS procedures, including current certifications in ICS 100, 200, 700, and 800, Incident Action Plan development, and crisis management.

ICS 300 and 400 certifications preferred. Current certification in Basic Life Support (CPR/AED) and Basic First Aid. Technical competency in Microsoft Office products and relevant campus systems, including Alertus, DSX door access systems, camera-based review systems, ADP payroll, Maxient, and Pharos (HIVE).

Qualifications

Bachelor's degree in criminology, criminal justice, or a related field, or equivalent experience and/or training in law enforcement, security, or safety work. At least five years of progressively responsible experience in campus safety, public safety, law enforcement, emergency management, or a related field. Demonstrated experience supervising personnel, managing budgets, and responding to critical incidents.

Strong communication, judgment, conflict resolution, and relationship-building skills. Commonwealth of Virginia DCJS certification as a security/safety officer, or the ability to obtain certification within six months. Valid driver's license and ability to successfully complete a criminal background investigation and DMV review.

Preferred: Experience leading public safety operations in higher education, particularly at a residential college. Experience with Clery Act compliance, institutional emergency planning, and emergency response. Advanced training in incident command, behavioral threat assessment, and crisis response. Experience working with students and multidisciplinary support teams.

WORKING CONDITIONS/PHYSICAL DEMANDS The position involves potential physical risks when responding to armed or belligerent individuals, trespassers, and injured persons, including exposure to bodily fluids. The position requires the physical ability to perform essential job functions associated with campus safety operations, including responding to emergencies and potentially hazardous situations.

The Director must be able to protect themselves and serve the campus community while continually assessing risks and potential liability associated with departmental operations. As an essential employee, the Director must be available 24 hours a day, 7 days a week, and participate in designated on-call responsibilities, departmental coverage coordination, and onsite emergency response.

The College Founded in 1830, Randolph-Macon has 1500 students and is located in Ashland, VA, a residential community 15 miles north of Richmond and 90 miles south of Washington D.C., thereby having all the benefits for its students, faculty and staff of a dynamic metropolitan area which serves as the state capitol. Over 85% of students reside on campus.

For more information about the College see www.rmc.edu . Randolph-Macon College does not discriminate on the basis of race, color, creed, religion, age, sex, sexual orientation, gender identity, national origin, marital status, disability, or veteran status in its education or employment programs or activities. Application Please complete an online application at https://bit.

ly/4is. HoqU to include uploading a resume, letter of interest, and contact information for two professional references addressed to: Claudia Burcham, HR Generalist. Screening of applications will begin immediately.