Payroll Specialist

Payroll Specialist Location: Oklahoma City, OK; Billings, MT; Dallas, TX

Department: Payroll

Reports To: Manager, Payroll

Employment Type: Full-Time, Non-Exempt

P osition Summary

The Payroll Specialist is responsible for processing accurate and timely payrolls for multiple clients and employee groups while ensuring compliance with federal, state, and local payroll tax regulations. This role requires exceptional attention to detail, strong communication skills, and the ability to manage multiple payroll platforms in a fast-paced, ever-changing environment. The Payroll Specialist serves as a key point of contact for payroll-related questions and is responsible for maintaining positive client and employee relationships while delivering high-quality service.

Key Responsibilities

Process payrolls accurately and timely for up to 1,000+ employees across multiple clients and payroll schedules

Manage payroll processing within multiple payroll platforms and systems

Process multi-state payroll tax withholdings, local taxes, and related compliance requirements

Ensure all payrolls are received, reviewed, and submitted by established deadlines

Review and process payroll adjustments including manual entries, updates, earnings, deductions, and corrections

Process employee and employer credits, debits, voids, reversals, and stop payments

Complete and process garnishments, including child support orders and related documentation

Process manual HSA funding for both current and prior plan years

Reconcile enrolled employee benefits to payroll deductions and paychecks

Review payroll reports for accuracy and resolve discrepancies prior to processing

Assist employees with payroll-related questions including W-4 withholding forms and W-2 wage statements

Handle client and employee phone calls professionally and provide exceptional customer service

Assist with oversight and approval of special payroll runs and off-cycle payrolls

Maintain payroll records and documentation in accordance with company procedures and compliance requirements

Identify payroll issues proactively and escalate concerns appropriately

Work collaboratively with internal departments including Benefits, Tax, HR, and Accounting teams

Support audits, reconciliations, and year-end payroll activities

Always maintain confidentiality of employee and client payroll information

Required Qualifications

3+ years of payroll experience processing payrolls for 1,000+ employees

Must have experience processing payroll for multiple companies/clients to qualify for this position

Experience working within multiple payroll platforms and systems

Experience processing multi-state payroll taxes and local tax requirements

Experience handling garnishments, child support orders, voids, stop payments, credits, and debits

Experience reconciling benefits and payroll deductions

Preferred Qualifications

PEO experience preferred

Experience with Kronos, Darwin, Microsoft Office, and CRM - Microsoft Dynamics preferred

Strong customer service focus with the ability to build positive client and employee relationships

A strong sense of urgency and driven attitude is required

Exceptional attention to detail and accuracy

Strong organizational and time management skills

Excellent written and verbal communication skills

Ability to provide timely follow-up and resolution

Ability to prioritize workload and think quickly in fast-paced situations

Ability to multi-task and manage competing deadlines effectively

Self-driven with the ability to work independently with minimal supervision

Ability to adapt and work successfully in an ever-changing environment

Physical Requirements & Work Environment

This position requires the ability to sit for extended periods, operate a computer and telephone, and occasionally lift up to 15 pounds. The work environment is primarily an office setting with routine visits to client sites. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

EEO & ADA Accommodation Statement

Employer Flexible is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Qualified individuals with disabilities will be provided with reasonable accommodations during the application process and throughout employment to perform the essential functions of the job.