Global Banking Deal Services Billing - Relationship Partner (Team Lead) Vice President

Join the newly established Deal Services Billing Team as a Team Lead! As a Global Banking Deal Services Billing

• Relationship Partner (Team Lead) Vice President in Billing Team, you will own the regional billing operating model and lead end-to-end billing and receivables execution across a portfolio of Mergers and Acquisitions (M&A), Equity Capital Markets (ECM), and Debt Capital Markets (DCM) transactions—partnering closely with deal teams, clients, and internal stakeholders to deliver a consistent, controlled client experience.

Job responsibilities

Serve as the senior point of contact for deal teams, setting billing priorities, timing, and expectations; step in on priority/complex matters. Run the pipeline and deliver outcomes: Oversee the regional pipeline and billing milestones, driving timely post-close invoicing and surfacing risks early. Lead cross-functional execution: Coordinate with Business Management, Product Control, Legal, Middle Office/Operations, and Tax to remove blockers, escalate appropriately, and close issues quickly.

Drive improvement: Identify recurring pain points and implement workflow, transparency, and operating model enhancements to reduce administrative burden. Ensure compliant billing set-up: Oversee collection and validation of documentation and payment instructions to enable smooth compliance checks and billing execution.

Govern external spend: Challenge estimates, secure approvals, enforce SLAs, and address law firm/vendor performance or quality gaps. Ensure invoice quality and controls: Review/approve invoices as required, ensuring correct tax treatment, documentation, and deal team sign-off prior to issuance. Manage escalations: Act as escalation point for sensitive client and vendor billing inquiries, driving timely resolution.

Drive collections: Maintain senior oversight of receivables, prioritizing aged items, resolving disputes, and mobilizing bankers/clients to accelerate recovery. Lead the function: Own the billing operating model, day-to-day execution, and a clear RACI across stakeholders. Set direction & drive change: Define priorities, deliver a multi-quarter priorities roadmap, and reduce friction for deal teams through process simplification and better transparency.

Required qualifications, capabilities, and skills Proven leadership in a matrixed environment; ability to deliver through influence. Strong understanding of the investment banking transaction lifecycle (M&A/ECM/DCM). Controls/governance mindset with experience running an execution-focused function. Track record managing KPIs/SLAs and improving quality, timeliness, and throughput.

Strong communication, judgment, and problem-solving skills; comfortable with senior escalations. Proficiency with financial systems/tools and using data to drive improvement s Preferred qualifications, capabilities, and skills Experience in billing/invoicing/receivables or financial operations in a transaction environment.

Experience leading operating model change and/or process/technology transformation Demonstrated ability to identify opportunities for AI and automation integration within operational workflows, including experience evaluating, implementing, or governing AI-driven solutions to achieve scalable process improvements and strategic objectives