Program Assistant III

Your Opportunity: Under the supervision of the Rural Supervisor of Health Information Management, the Program Assistant III role includes Patient Registration: Use of healthcare information systems. Collecting/verifying demographic and insurance info. Applying ID wristbands. Creating lifetime identifiers for non-Alberta residents.

Supporting clerical registration tasks. Reception & Switchboard Duties: Operating switchboard, directing calls, taking messages. Opening/closing the office. Greeting clients and families. Wayfinding assistance. Managing code phones/alerts. Health Information Management (HIM) Duties: Prepping and scanning charts. Managing work queues.

Release of Information. Professional Expectations: Maintain a positive public image. Ensure confidentiality per organizational and legislative guidelines. Exercise good judgment, initiative, and independence. Support scheduled downtimes. Perform other related duties as assigned. Description: The Program Assistant III provides a wide range of clerical support, with varying duties depending on the specified program/department.

The Program Assistant III performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the AUPE General Support Services Collective Agreement. Classification: Program Assistant III Union: COV AUPE GSS Unit and Program: BH HIM Registration Primary Location: Banff Mineral Springs Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.

00 Posting End Date: 04-NOV-2026 Employee Class: Casual/Relief Date Available: 16-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: Varies Shifts per cycle: Varies Shift Pattern: Days, Evenings, Nights, Weekends Days Off: Other Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable Required Qualifications: High School diploma or recognized equivalent required.

Additional Required Qualifications: One-year related post-secondary certificate. Typing speed: 40–45 WPM. Medical Terminology Certification.

Preferred Qualifications

Health Care Administration education preferred.