Front of House/Administrator - Lichfield, Staffordshire

Specsavers. A household name and a Highstreet staple. And you could be part of the team. As Front of House/ Administrator at Specsavers, you’ll be organised and equipped to tackle a wide variety of tasks. This includes all aspects of hearcare administration such as triaging patients, answering calls and general queries, making calls to confirm clinics, delivering afterccare calls, updating and filing records, booking and managing appointments, banking, through to repairs to hearing aids, and other key operational duties.

The aim is to provide a top‑notch administrative service that supports the store’s overall success. As part of your development, you'll also have the opportunity to complete the ACS course and become a qualified Hearing Care Assistant. This will enable you to develop your clinical knowledge and take on additional responsibilities, supporting both patients and the wider Hearcare team throughout their hearing care journey.

Our store Located in the heart of the city, Specsavers Lichfield is a busy and welcoming store offering both optical and hearcare services to the local community. As part of our Hearcare team, you'll play an important role in supporting the smooth day-to-day running of the department, helping patients throughout their hearing care journey while providing excellent administrative support.

Working alongside experienced Audiologists and store colleagues, you'll enjoy a varied role in a friendly and supportive environment. The store is conveniently located in Lichfield city centre, with excellent public transport links, including nearby bus routes and Lichfield City and Lichfield Trent Valley railway stations, making it easily accessible for both colleagues and customers.

What’s on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: £8.00ph - £12.71ph Full Time (37.5) and Part Time (22.5 hours over 3 days) considered, to include working a weekend day each week We will auto-enrol you into the pension scheme with an employer contribution when you contribute too Opportunity to complete the ACS course and qualify as a Hearing Care Assistant, developing your clinical knowledge and supporting patients throughout their hearing care journey What we’re looking for?

Some of the responsibilities of this role include: Welcoming customers into store Booking in eye tests Providing style advice Taking phone calls Supporting customers in store Find out more If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you.

Got what we’re looking for? This job will close when it's filled, so don't delay, apply today! #LI-NS1