Discharge Planner - Case Manager FT Dayshift

This position is an hourly position that will work up to 40 hours, Monday

• Friday. During critical staffing needs, additional hours and weekends or holidays may be needed.

Job Summary

Responsible and accountable for the planning, performance, and documentation of case management activities of assessment, planning, implementation, coordination, monitoring, and evaluation relative to patient care situations. The scope of this role spans the continuum of care from pre-admission to post-discharge ensuring the appropriate level care, type of health, medical, financial, legal, and psychosocial care services to meet the broad spectrum of needs of the patient.

Responsible for assisting with scheduling, staffing, and coverage of work areas when needed, including Supervisor responsibilities and expectations.

Qualifications

Illinois RN license in good standing. Required. Bachelor's degree. Preferred. BLS, ALS, PALS. Required. Experience Must be above average for computer skills, including, but not limited to, electronic health record, sending clinicals through the EHR, Microsoft office with emphasis on Excel. Supervisor or management, 1 year experience, preferred.

Clinical nursing, 1 year experience. Excellent communication skills: written, oral, and interpersonal skills. Above average organization, detail-oriented, multi-task, and critical thinking skills. Thrives in fast-paced, high-volume environments with deadlines and last-minute requests. Resourceful and solution oriented.

Performance Responsibilities: Responsible for: 100% On-Site work. Case Management Determining the appropriate discharge disposition base on factors like living situation, mobility, cognitive status, caregiver resources, medical necessity, and insurance coverage. Collaborating across the care team, including doctors, nurses, rehab therapists, insurance, care coordinators, and insurance/billing.

Help develop an integrated plan of care addressing clinical, equipment, home care, and other needs. Coordinate details like durable medical equipment deliveries, infusion therapy, home modifications for safety, transportation to appointments, insurance authorizations and medication access. Educating patients, family, and informal caregivers about medical conditions, follow-up needs, medications, and warning signs, utilizing a teach-back process.

Arranging post-discharge services like home health, rehab, and nutrition support, while coordinating across multiple payers and health care providers. Screening for mental health needs and risks such as depression, anxiety, substance abuse, and cognitive decline, and arranging counseling, peer support, or other services, in conjunction with the care coordination teams.

Identifying community resources to address social determinants of health related to finances, food access, housing, transportation, care giver support, or other needs. Scheduling Developing, implementing, reviewing, and sustaining departments ongoing staffing requirements using a scheduling system and other resources.

Schedule staff for all departments, while adhering to collective bargaining agreements and staffing guidelines, under the direction of Nursing Management/Administration. General Develops, implements, reviews, and sustains policies, procedures, productivity, for case management, swing bed program, care coordination, under the guidance of Nurse Management/Administration.

Excellent communication and customer service skills. Promote and maintain a positive attitude. Promote and maintain a professional and calm demeanor. Highly organized. Prioritize and perform critical thinking. Follows and supports MH’s Mission, Vision, and Service Excellence. Must be able to use: Scheduling and time keeping systems.

Hospital information systems. Microsoft Office Policy management system Reports: Reports to Care Coordination Manager and Nurse Managers. Special Demands: Employee, patient, physician, and public relationships Meeting and interacting with and influencing employees and others, whether by telephone, correspondence, or personal contact.

Considers the nature, frequency, and importance of inside or outside contacts and their possible effect on the hospitals operations, or employee, patient , physician, and public relations. Judgment Must have the ability to recognize problems and react accordingly. Must understand their limitations and work within them.

Must be able to make critical decision s and think clearly. Must be able to plan, use resources, and solve problems that are involved with patient and staff safety. Versatility Must be able to function well in stressful situations. Must be able to move to different assignments on short notice. Must be able to adjust workflows to accommodate requests and workload.

Must stay current and maintain competencies for job. Confidentiality Must protect the private and confidential matters of patients, employees, and management. Must maintain all HIPPA laws, requirements, and regulations. Responsibility for Errors, Losses, and Process: Responsible for: Carrying out instructions and orders from managers, leadership, and providers, and Questioning when in doubt, and Admitting to error, and Taking measures to prevent errors, and Reporting any losses, errors, or injuries that involved a patient, employee, equipment, or occur on MH property.

Taking precautionary measures to prevent or minimize errors. Responsibility for Safety: Responsible for the safety of coworkers, visitors, and self, by being knowledgeable of all policies/procedures regarding safety, including infection control, electrical safety, patient safety, falls, etc. Supervision of others: Responsible for supervision of all staff per normal for the role working, when working that role.

For example, Supervisor role is responsible for all staff in the nursing departments. Staff nurse role is responsible for all patient care and CNA or other allied health who are part of the team in conjunction with patient care. Case manager role is responsible for all working pieces and care management of the patient/family and collaboration with other care giver roles.

Physical Demands: Reading/Vision >67% of time Operating standard office software and equipment >67% of time. Typing >67% of time. Reaching, twisting, bending >33% of time. Standing and sitting >67% of time. Carrying, pushing, pulling lifting to 35lb without assistance >33% of time. Good hearing >67% of time. This position will interview and consider internal applicants first before going to external applicant reviews.

Interviews will begin on or after 11/04/2026.