Retail Stock Receiver & Customer Service Associate

Position Summary

We're looking for a reliable, energetic team member to join our store as a Retail Stock Receiver & Customer Service Associate. This dual-role position is central to how our store runs — you'll keep our shelves stocked, our stockroom organized, and our customers smiling. If you thrive on variety, take pride in a job done right, and enjoy working with people, this role is for you.

Key Responsibilities

Receiving & Inventory Receive, verify, and process incoming shipments against purchase orders and packing slips Inspect deliveries for accuracy, damage, and discrepancies; report and document any issues Unpack, label, and organize merchandise for the sales floor or stockroom Stock shelves, displays, and fixtures according to planograms and store standards Perform regular inventory counts and assist with cycle counts and annual inventory audits Maintain a clean, safe, and organized stockroom and receiving area Operate pallet jacks, hand trucks, and other receiving equipment safely Communicate low-stock levels and product needs to management Customer Service Greet and assist customers in a friendly, professional manner Answer product questions and help customers locate merchandise Process sales transactions accurately using the POS system, including cash, card, and returns Handle customer concerns and complaints with patience and a solutions-focused attitude Maintain a clean, well-merchandised sales floor during customer-facing shifts Assist with floor moves, markdowns, and promotional setups as needed Qualifications: Required: High school diploma or GED Ability to lift and carry up to 50 lbs repeatedly and stand for extended periods Basic math skills and attention to detail for shipment verification and cash handling Dependable, punctual, and able to work a flexible schedule including weekends and holidays Strong communication skills and a positive, team-oriented attitude Preferred: 1+ year of experience in retail, warehouse, or receiving environments Familiarity with inventory management systems or POS software Experience operating pallet jacks or other warehouse equipment (certification a plus) Bilingual a plus Work Environment: This position involves both stockroom and sales floor work.

You can expect a fast-paced environment with frequent lifting, bending, and standing. Stockroom areas may be temperature-variable. Retail hours apply, including evenings, weekends, and peak season availability.

Compensation

& Benefits: Competitive hourly wage based on experience Employee discount Paid time off (full-time positions) Health, dental and vision benefits available (full-time positions) Opportunities for advancement into supervisory roles Visit us at: Sunlinerdiner.com