Analyst, Application Support, Group Technology

Business Function Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

Manage production issues or support, ensuring timely resolution and effective communication with vendors and stakeholders Manage vendor contracts and follow up on any issues that arise, ensuring smooth collaboration and service delivery Demonstrate strong communication skills to interact effectively with vendors, users, and stakeholders Lead and manage project tasks, coordinate deliverables, and ensure effective communication with vendors and stakeholders Provide technical support, including knowledge of OS basics such as command line and file/server management Requirements in a similar role, preferably in the financial services industry Proficient in managing production issues, vendor contracts, and technical support Excellent project management and coordination skills, with the ability to lead and manage project tasks Strong communication and interpersonal skills, with the ability to interact effectively with various stakeholders Hands-on experience with OS basics, including command line and file/server management Location: Jakarta Head Office Job: Technology Schedule: Regular Employee Status: Full time