Performance Control Tower (Contract)​ (SPX Express)​

Support the analysis of daily operational data to track Sorting Center throughput, helping the team balance Speed, Cost, and Quality. Data Processing & Reporting Support Clean raw operational data and consolidate daily performance metrics into structured summary reports. Maintain standardized performance dashboards to track daily operational baselines and historical trends.

Basic Data Analysis & Issue Tracking Analyze daily operational data to highlight performance gaps and identify potential sorting line bottlenecks. Assist in tracking key SLA metrics and prepare data breakdowns to support continuous improvement projects. Operation Support & Implementation Provide data insights to support on-the-ground operational solutions for daily hub issues.

Support project follow-ups and track initiative progress across operational teams. Good communication Analysis background Strong working knowledge of Spreadsheets & Analysis (Excel/Google Sheets), Claude, n8n, data tools Background on Machine/ Production is a plus Multitasking and prioritizing skills. Work with fast, timeline and extra long working hours during campaign Mostly Afternoon/ Night Shift Fast Response, under pressure