Account Manager - Trucking

This position is responsible for developing strong customer relationships that promote retention, loyalty, and growth by working closely with customers to ensure satisfaction with the services received and improving areas of dissatisfaction. In addition, this role includes providing technical support, as required, to customers with a goal of keeping customers satisfied with the Company’s business products.

The Account Manager should engage inter-departmental resources to address the customer’s needs. This role provides service to an assigned group of existing customers. Specific new customers will be introduced upon contract execution. It is the responsibility of the Account Manager to grow the revenue and volume of a portfolio of accounts.