Hotel Concierge

START NOW. LEAD INTO 2027 Join our team today and build your next career chapter with Grecotel. Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Hotel Concierge to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth.

By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.

Responsibilities

Welcome guests upon arrival and provide them with information about the hotel's facilities and services. Provide personalized recommendations and assistance to guests regarding local attractions, restaurants, transportation, and other services. Make reservations for guests and arrange for transportation, tours, and other activities.

Respond to guest inquiries and requests promptly and effectively. Handle and resolve guest complaints or issues, escalating when necessary. Maintain accurate records of guest interactions and requests.

Requirements

Previous experience as a Concierge or similar role in a luxury hotel environment. Strong knowledge of the local area and attractions. Excellent communication and interpersonal skills. Ability to multitask and prioritize in a fast-paced environment. Exceptional problem-solving and decision-making skills. Fluency in English, knowledge of additional languages will be considered as an asset Benefits Competitive salary package and additional benefits Career development within Greece's leading hospitality group Opportunities for internal mobility and long-term career growth Accommodation (if necessary) and full board Transportation support and/or travel expenses Access to training and educational programs A dynamic and supportive working environment Employee discounts across Grecotel hotels and selected partner businesses A people-focused culture built on teamwork, respect and excellence