Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: With over 30 years of experience at State Farm, Art brings a wealth of knowledge and mentorship to his team. His decades of expertise make this an excellent opportunity for anyone eager to learn and grow in the insurance industry. Having lived in California for many years, Art loves the community he serves — and his office reflects that same warmth and professionalism.

The team of four works closely together in a welcoming space that includes a kitchen and break area for lunches and collaboration. You’ll be a great fit here if you’re tech-savvy, have some experience in an office environment, and are ready to build a long-term career. A positive, proactive attitude and a willingness to learn are highly valued.

If you’re confident, dependable, and ready to hit the ground running, we’d love to hear from you! ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.