Print Production & Customer Solutions Specialist

Print Production & Customer Solutions Specialist Are you a print-production pro who knows your equipment, has prepress skills, loves solving problems, and takes pride in delivering great work? Repro Graphix is looking for an experienced Print Production & Customer Solutions Specialist to join our fast-paced, creative team.

This is a hands-on print production position for someone who is comfortable running and maintaining a variety of small and large-format digital printing equipment, troubleshooting when things don't go as planned, managing multiple priorities, and providing exceptional customer service.

What You'll Do

• Operate, maintain, and troubleshoot a variety of small and large-format digital print equipment
• Produce high-quality work while keeping projects on schedule
• Manage multiple print jobs and customer requests simultaneously
• Communicate directly with customers to understand their needs, answer questions, solve problems, and follow projects through to completion
• Prepare and preflight files for production
• Manage RIPs, print layouts, cut files, color, and media usage
• Perform finishing including mounting, laminating, cutting, trimming, weeding, punching, and binding
• Perform quality control and proofreading
• Prepare orders for pickup and shipment
• Anticipate production challenges and find practical, efficient solutions
• Keep equipment and production areas organized and operating efficiently What We're Looking For Experience matters. We're looking for someone who can step into a busy print environment and contribute from day one. Experience we are seeking:
• Hands-on experience operating digital print production equipment
• Experience with RIP software, color management, Pantone, CMYK, and RGB color
• Experience with small and/or large-format printing
• Strong mechanical aptitude and troubleshooting skills
• Knowledge of specialty substrates
• Finishing services – mounting, laminating, cutting & weeding/punching & binding
• Excellent customer service and communication skills
• The ability to juggle multiple jobs, deadlines, and customer needs
• Strong attention to detail and quality
• Excellent organizational and time-management skills
• A dependable, take-ownership attitude
• Prepress and print-layout experience
• Working knowledge of Adobe In. Design, Illustrator, and Photoshop Why Repro Graphix? We aren't a typical print shop. Our work ranges from high-volume digital printing and business documents to large-format graphics, signage, banners, wall coverings, floor graphics, backdrops, specialty substrates, and environmental graphics. That means you'll work with different equipment, materials, customers, and challenges every day. If you're someone who enjoys figuring things out, keeping production moving, helping customers, and seeing a project go from digital file to finished product, you'll fit right in. Schedule: Monday–Friday, 8:00 AM–5:00 PM, with limited overtime as needed Compensation: Based on experience Full-Time Benefits
• 401(k) with company matching
• Health, dental & vision insurance
• Life insurance
• Paid time off, holidays & sick leave
• Employee discount
• Paid parking
• Retirement plan If you have prepress skills, know print production, take pride in your work, and aren't afraid to get your hands dirty keeping things running, we want to hear from you!