Lead Business Analyst - Conga CPQ

We're looking for a seasoned Lead Business Analyst who brings deep knowledge of Conga CPQ, OTC/O2C, or SAP SD/MM business processes to help us deliver comprehensive business process solutions by working closely with stakeholders, architects, and development teams.

Responsibilities

Partner closely with Business, IT Business Partners, and Business Process Experts/Owners to gather and document business requirements Build high-level solution concepts and wireframes while partnering with the business to clear up ambiguity Draft detailed Functional Specifications for the Dev team and polish user stories with acceptance criteria tracked in the DevOps tool Map out current and future state processes alongside Architects and Tech Leads Maintain the product backlog and continuously validate deliverables against requirements Establish and maintain strong, productive relationships with key business stakeholders Adapt flexibly as business needs and priorities shift Provide training to key users and ensure training and support materials remain accessible Develop test cases, assess test case coverage, and assist the business throughout UAT Spot opportunities to improve processes and support ongoing optimization initiatives Requirements 10-15 years working as an IT Business Analyst Familiarity with Conga Q2C (CPQ), OTC (O2C), or SAP SD/MM business processes Strong background in requirements gathering, stakeholder management, and business process mapping Skilled in writing Functional Specifications, user stories, and acceptance criteria Solid grasp of how IT solutions enable end-to-end business processes Experience with Scrum, Agile, and Azure DevOps tools Excellent soft skills and communication capabilities