IT System Administrator

Join a diverse team of approx. 2000 professionals across four continents, driving innovation and growth within intive’s technology hubs. Work alongside industry experts trusted by leading brands like Audi, BMW, Deichmann, Meta, News. Corp, Tandem, Paramount, Vorwerk, and Warner Bros. Discovery to create pioneering, sustainable digital experiences.

At intive, agile thinking and deep industry expertise come together across Automotive & Mobility, Commerce, Financial Services, Healthcare & Life Sciences, and Technology, Media & Communication. Be part of a team that’s shaping the future of digital innovation. What Will You Be Doing: Administer Jira Atlassian Data Center/on-premise, cloud or other selected platform environments.

Configure Jira projects, issue types, fields, screens, schemes, dashboards, filters, access, and notifications. Design and maintain workflows, approvals, conditions, validators, post-functions, and automation rules based on documented processes. Support identity and access permissions by managing users, groups, roles, permissions, restrictions, and project-level access.

Install, configure, upgrade, and maintain Marketplace plugins and integrations. Monitor platform health, troubleshoot incidents, resolve configuration and performance issues, and maintain technical documentation. Support data migration, import/export, validation, consolidation, and platform modernization activities. Define migration test plans, reconciliation criteria, rollback/contingency approach, and evidence-based sign-off for data, permissions, workflows, automation and integrations.

Work with business and technical stakeholders to translate requirements into secure, scalable and integrated solutions. Contribute to general IT support activities and help ensure reliable day-to-day support for users and business operations. You Are a Good Match If You Have Hands-on experience in advanced Jira administration, ideally across Data Center/on-premise, cloud or other target platform environments.

Participation in platform migration, consolidation or modernization initiatives Knowledge of Jira configuration, workflow design, permissions, automation, and API integrations. Experience with system maintenance, troubleshooting, upgrades, migrations, and data validation. Understanding REST APIs, integrations, authentication, SSO, LDAP, Active Directory, or Microsoft Entra ID.

Strong analytical, documentation, stakeholder communication, and problem-solving skills. Ability to work independently, prioritize effectively, and manage multiple requests. Linux OS system administration knowledge Nice to have: Jira Service Management experience Experience with Script. Runner or similar administration and automation tools.

Atlassian certification and basic scripting skills in Power. Shell Completion of Atlassian learning paths or credentials related to Jira administration, platform modernization, migration readiness and cloud administration. Experience working with an Atlassian Solution Partner, external vendor or migration support team on enterprise platform modernization or migration initiatives.