Enterprise Field Service Technician, Phoenix, AZ

Job Details: Job Location: Phoenix AZ

• Tempe, AZ, Salary Range: Undisclosed, Bear. Com is the largest distributor of wireless voice, data, and video solutions in North America, and North America's largest two-way radio channel partner for Motorola, with more than 40 years of industry leadership, partnerships with leading manufacturers including JVC Kenwood and Avigilon, and a network of 75+ branches across North America. As part of the Bear. Com family, Stone Security brings deep expertise in security integration, backed by partnerships with leading OEMs including Axis, Milestone, and LenelS2, and delivering top-notch services and products built on a foundation of excellence, innovation, and customer satisfaction. Together, Bear. Com and Stone Security deliver communication, technology, and security solutions that help organizations operate safely, efficiently, and effectively – offering customers scalable solutions and employees the platform to build meaningful, high-impact careers. As a Field Technician, you will be responsible for meeting customer expectations: quality, performance, timeliness, and cost-effectiveness. Wireless communications systems include: complex radio systems for public safety and enterprise customers. The ideal candidate must have excellent communication skills, be motivated, be customer service oriented, possess a willingness to learn, and be reliable. The Field Technician will interface directly with the end customer; therefore, a professional attitude and appearance are vital. JOB DESCRIPTION As a Field Service Technician I with Bear. Com, you will be involved in the installation and support of wireless communications systems. Our Technicians are the heart of every service location, and we rely on their expertise in the delivery of the best service and solutions for our customers. The ideal candidate will provide exceptional customer service and possess the technical ability to create imaginative solutions that meet and exceed the most challenging customer needs. Create Basic Programming Codeplugs (less than 12 channels) Basic Mobile Installations (Radio, Antenna, Modem, DC-DC Converters) Troubleshoot and Repair Defective Two-Way Radios and Other Wireless Equipment (Radio, Power Supply, Antenna, Etc.) Some Regional and/or Overnight Travel and On-Call Hours May Be Required QUALIFICATIONS : Basic Electronics Background (12V and/or Low-Voltage System) RF/Telecommunications/Networking Experience a Plus Proficient in MS Office Suite (Outlook, Word, Excel) Must Have Valid Driver’s License Drug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring Process BENEFITS Bear. Com wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. Bear. Com can provide extensive on-the-job training, and covers all fees associated with most professional certifications. You’ll also receive: Highly Competitive Compensation Medical, Dental, and Vision Insurance Company-Paid Life, Short/Long-Term Disability Insurance Paid Holidays Generous Paid Time Off Matching 401k Plan Use of Company Vehicle Employee Referral Bonus Tuition Reimbursement Bear. Com employs a wide range of installation and technical team members and will provide extensive on-the-job training. If interested in Bear. Com, please apply. KEYWORDS: Motorola, Kenwood, ICOM, Avigilon, Two-Way Radio, Two Way Radio, 2-Way Radio, GPS, VOIP, WI-FI, BDA/DAS, RF, UHF, VHF, MOTOTRBO, LMR, OSHA 10, FCC GROL, L3Harris, CET, Network+, Security+, P2P, P2MP, PtMP, P25, Astro25, PPE Bear. Com is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.