Emergency Support Officer (ESO) – Unarmed (On-Call / Flexible Schedule)

Emergency Support Officer (ESO)

** Unarmed (On-Call / Flexible Schedule)**

Earn $100 Hiring Bonus when you join the Award-Winning Armorous Family!** **

Location:** North Bay Pay Rate:** $21.00 Status:** On-Call | Part-Time | As Needed

Join the Armorous Family**

Armorous Security is proud to be recognized as Best Security Company** and one of the Best Places to Work** in North Bay Biz’s Best of the North Bay 2025*. We’re growing, and we’re looking for dependable, professional Security Officers ready to step in when it matters most.

Position Overview**

The Emergency Support Officer (ESO)** is a key member of our operations team, providing rapid-response coverage** for open shifts, call-offs, and urgent security needs across multiple client sites.

This role is ideal for individuals who are:

• Flexible and reliable
• Strong in customer service
• Comfortable working in different environments
• Looking to grow into long-term opportunities with Armorous

As an ESO, you’ll gain exposure to a variety of assignments while playing a critical role in maintaining service continuity for our clients.

Schedule & Availability**

• On-call / as-needed position**
• All shifts available**: day, swing, and graveyard
• Must be open to weekdays, weekends, and holidays**
• Ability to respond to short-notice assignments** is strongly preferred

Key Responsibilities**

• Provide professional security presence across a variety of client sites
• Follow all site-specific post orders and company policies
• Monitor for suspicious activity, hazards, and safety concerns
• Control access points and perform patrols as required
• Respond to incidents, alarms, and emergencies appropriately
• De-escalate situations while maintaining professionalism
• Communicate clearly with Operations regarding site updates and issues
• Complete accurate and timely activity and incident reports
• Maintain proper uniform, grooming, and compliance standards

Minimum Requirements**

• Valid BSIS Guard Card (required)**

• Ability to provide 40 hours of BSIS training certifications**

• Initial 8-Hour Guard Card training Certificate**

• 32-Hours of Continued Education**

• Strong communication and customer service skills

• Reliable transportation and ability to travel between sites

• Comfortable working independently in new or unfamiliar environments

• Ability to remain calm and professional under pressure

• Must pass a background check in accordance with applicable laws

Preferred Qualifications**

• Prior security experience or similar role

Physical Requirements**

• Ability to stand or walk for extended periods
• Ability to lift up to 50 lbs
• Ability to perform physical tasks such as bending, reaching, kneeling, and climbing
• Maintain alertness and awareness for extended periods

Important Role Expectations**

• ESOs must work a minimum of three (3) shifts per calendar quarter** to remain active (unless otherwise approved)
• Shifts are not guaranteed** and are based on operational needs
• Officers must be able to report to various locations with minimal notice**

Why Armorous?**

• Weekly pay via direct deposit
• Opportunity to transition to permanent positions
• Additional voluntary benefits (life, pet, identity protection, and more)
• Paid holidays
• Career advancement opportunities
• Employee rewards and recognition program
• Supportive, team-oriented culture

Start Your Career with Purpose**

If you’re dependable, professional, and ready to step up when it counts, we want to hear from you.

Apply today and become part of the Armorous team.**