Lead IT Tech

Lead IT Technician NCA is a Christian School serving grades Jr.K-12. All qualifying candidates must support the mission statement: "New Covenant Academy is a Christian school committed to Academic Excellence, Biblical Truth, and Christ-like character." New Covenant Academy is seeking a qualified candidate for the role of ONSITE Lead IT Technician.

This is a full-time role for placement by December 1, 2026. This position works at two campus locations: Warrior Campus, Elementary and High School, 3304 S. Cox Rd., Springfield, MO, and Liberty Campus, Jr. High School, at 3581 S. Kansas Ave., Springfield, MO 65807. Candidates must be able to fulfill the NCA faith-based Mission and meet the applicable qualifications noted below.

JOB FUNCTION: The Lead IT Technician assists in daily operations and provides support for the district technology and network infrastructure. Duties include identifying and resolving issues with technology hardware, software, servers, and network. TERMS OF EMPLOYMENT AND BENEFITS: 12-month non-exempt employee. Salary commensurate with experience and training.

Hours are Monday through Friday during general school hours, with some evenings or after general business hours as needed to ensure effective operational efficiency. Tuition remission for the candidate’s own qualified children to attend NCA is 50%, but the employee must pay all fees. Medical insurance: a majority of the premium is paid by NCA for the employee, with additional insurance cafeteria options made available at the candidate's expense.

This position includes two weeks of vacation, earned after an employee has worked the twelve months coinciding with the school’s fiscal year, which is July

1. Partial-year employment that begins January 1 or before can earn one-half the normal vacation time with continued employment. After the first partial year, vacation days are earned on the twelve months coinciding with the school’s fiscal year. Vacation days shall be two weeks at the completion of the first through fifth fiscal year. Includes paid national holidays. OPERATIONAL NOTE: The NCA campus is closed during the school year for Christmas and Spring Break, as well as during the summer for the week of July 4th. However, administrators and office staff are expected to perform duties as necessary to allow the timely completion of job responsibilities and necessary projects. Likewise, the custodial facility staff and technology staff will utilize this time for completing necessary projects as determined by the Director of Operations and Support Services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This job description is not intended to be an exhaustive statement of duties, responsibilities or requirements. Employees may be required to perform other job-related instructions as requested by the supervisor. Maintain and manage district network infrastructure. Manage IT support teams' day-to-day schedules and duties.

Maintain and manage district servers, services, and systems including, but not limited to, LAN/Wi. Fi network, backup, imaging, disaster recovery systems, Active Directory, and content filtering. Install, configure, and upgrade computer hardware, software, and peripherals. Maintain repair/maintenance records for all technology equipment.

Assist in maintaining inventory of equipment and software licensing. Assist with A/V Setup for school events and functions such as chapels, concerts, etc. Provide help desk assistance and manage IT Support Tickets via the school's Work Ticket System. Make recommendations for the technology budget that include upgrades, repair and replacement cycles.

Research and make technical recommendations regarding network design and hardware/software purchases. Work cooperatively and act as a district liaison with vendors providing outsourced services. Due to the mission-critical nature of the district’s technology systems, the possibility of time outside the normal workday, including mornings, evenings, weekends, and holidays, may be required.

Other duties as assigned. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. All job requirements listed indicate the mandatory (M) or desired (D) knowledge, skills, and/or abilities deemed necessary to perform the job proficiently.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

QUALIFICATIONS

Personal relationship with Jesus Christ (M) Agree with and meet NCA personal lifestyle policy (M) High School Graduate or equivalent (M) An Associate’s or Bachelor’s degree (D) Technology-related certifications such as CompTIA A+, Network+, MCSA, MCSE, (D) 5 years’ experience in the information technology field with knowledge of network design, networking equipment, server maintenance, computer hardware, software and support (M) KNOWLEDGE/SKILLS (M for all noted below skill sets) Knowledge of networking concepts, devices and security Knowledge of responding to Network Cyber/Ransomware Attacks Knowledge of Windows Server2012, Active Directory Knowledge of Microsoft Office, Google Apps for Education and Chrome OS Knowledge of computer hardware and peripherals Knowledge of common multimedia software applications and tools ABILITIES (M for all noted below skill sets) High degree of initiative, independent worker, team player Ability to communicate verbally and in writing Ability to work with people Ability to work independently in solving problems.

Ability to prioritize tasks PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The position requires the employee to sit in front of a computer for prolonged periods of time. (Generally 40% sitting, 30% walking, and 30% standing).

The position may require lifting and transporting moderately heavy objects, such as computers and peripherals. The position requires dexterity of hands and fingers to operate and install computer components and work with wiring and power tools. Must be able to climb a ladder. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Noise levels may vary from day to day. The employee will spend the majority of time in the school setting. SUPERVISORY RESPONSIBILITIES: Yes REPORTS TO THE DIRECTOR OF OPERATIONS