Security Officer - Brook Lane - Various Shifts

Position Summary

We are seeking a dependable, alert, and compassionate Security Officer to join our Brook Lane Safety & Security team. In this role, you will help protect our patients, staff, visitors, and property while supporting a safe and welcoming environment on our Hagerstown campus. This is a hands-on, highly visible position that requires professionalism, quick thinking, and strong interpersonal skills.

What You’ll Do Maintain a visible presence throughout inpatient units, public areas, and entry points. Monitor facility entrances in person or via video surveillance, ensuring proper credentials for all visitors and staff. Inspect and secure patient belongings during admission and return them upon discharge. Respond to emergencies, alarms, and disruptive situations with professionalism and calm.

Assist clinical staff with patient escalation incidents, including therapeutic restraint when necessary. Operate and monitor security systems, including alarms and access control. Document shift activities and prepare incident reports as needed. Escort visitors, oversee family visitation sessions, and provide patient transport to other hospital areas.

Participate in fire drills, emergency preparedness, and safety training. What We’re Looking For Education: High school diploma or equivalent required; associate degree in related field preferred. Experience: Previous safety/security work-especially in healthcare or long-term care-preferred. Skills: Strong customer service and conflict de-escalation skills.

Ability to remain calm under pressure and respond quickly to safety concerns.

Requirements

At least 21 years of age. Valid driver’s license with clean driving record (no moving violations in past 3 years preferred). Ability to meet physical demands, including standing/walking for long periods, climbing stairs, and lifting over 50 lbs. Why Join Us At Brook Lane, you’ll be part of a dedicated team working to make a real difference in people’s lives.

You’ll enjoy: Competitive pay and benefits. A mission-driven culture focused on compassion, respect, and excellence. Opportunities for ongoing training and professional growth. Caring for our Team We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes: Health, Dental, and Vision Insurance Coverage begins on the first of the month following your hire date .

Life Insurance & Disability Coverage Includes company-paid life insurance , as well as short- and long-term disability benefits to provide peace of mind. Paid Time Off (PTO) A generous PTO program designed to help you recharge and maintain a healthy work-life balance. 401(k) Retirement Plan Benefit from a robust company match to support your long-term financial goals.

Education

Assistance & Tuition Reimbursement Support for your continued learning and career growth . Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Options to save pre-tax dollars for eligible healthcare and dependent care expenses. Shift Differential Pay Team members working off shifts may be eligible for additional pay .

Happy to Help At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.