MS Dynamics Functional Consultant

MS Dynamics Functional Consultant Client Discovery exercise(6 weeks), possible extension. UK based. Travel to Germany and the United States. A Dynamics 365 customer engagement estate runs across a German operating region and a US one. We need a functional consultant to work out what it does today, where the two regions diverge, and what a single target design has to look like.

Assessment and design, not build. The work Run requirement and process workshops with the business in Germany and the US, without a delivery manager in the room. Produce the fit gap: what configures, what customises, and what the business changes instead. Write the target process and solution design at a level a delivery team can pick up, and defend it when the two regions disagree with each other.

Deliver findings, risks, options and a recommendation with a size against it.

Requirements

Required Delivered D365 Customer Engagement as a functional consultant, Sales or Customer Service or both. Not a developer, not a technical architect. Run a multi country CRM programme or a global template where two regions had to be reconciled into one design. This is the discriminator. Discovery and fit gap as a named deliverable, with the written work to show for it.

British passport. Client requirement, non negotiable. Available inside two weeks and able to travel at short notice. Not this role

• • Finance and Operations or Business Central. The market conflates them with Customer Engagement and they do not transfer.
• • Travel expenses to be confirmed before the rate is agreed.