Front Office Supervisor - Hotel Vin Rogers, Autograph Collection

About Coury Hospitality We are experts in lifestyle, boutique hotels and restaurants. We elevate our food and beverage to match the quality and sensorial experience of our hotels. We create memories, bring dreams to life, and deliver unmatched perfection around every corner. From the moment of arrival, guests are met with personalized and thoughtful service.

This is where you can be yourself and truly succeed. Join our team of Experience Curators! About Hotel Vin Rogers: Hotel Vin Rogers, Autograph Collection is an exciting new lifestyle boutique hotel that opened in September 2026 in Rogers, Arkansas—and we're building an exceptional opening team to bring it to life. Joining our team means helping shape the culture, setting the standards, and creating the experiences that will define the hotel from the early days.

Every Experience Curator plays a critical role in building something special from the ground up. At Coury Hospitality and Hotel Vin Rogers, People Come First.

POSITION SUMMARY

We’re seeking an experienced and guest-focused Front Office Supervisor to join the opening team at Hotel Vin Rogers, Autograph Collection. In this role, you’ll help lead the Front Office team in delivering seamless arrival and departure experiences while ensuring every guest interaction reflects the standards of a world-class lifestyle hotel.

You’ll support daily operations, coach team members in real time, and help create the rhythm and culture of the front office from day one. You're a great fit for this role if you love... Supporting and coaching front desk team members in real time. Creating smooth, seamless arrival and departure experiences. Solving guest issues quickly and confidently.

Balancing leadership with hands-on guest service. Working in a fast-paced, opening environment. Being part of building a team culture from the ground up. You should join our team if you believe... Great leadership starts with example and presence. Every guest interaction matters, no matter how small. Culture is built day by day, shift by shift.

Collaboration creates smoother, stronger operations. Hospitality is both service and storytelling.

REQUIREMENTS

Previous luxury or high end hotel front office or guest services experience required. Supervisory or team lead experience required. Proficiency with hotel PMS systems required, Lightspeed preferred. Marriott experience preferred. KNOWLEDGE, SKILLS and ABILITIES: Strong leadership and communication skills. Ability to multitask and manage guest flow in real time.

Flexible availability, including weekends and holidays. Strong problem-solving and guest recovery skills.