Patient Access Representative - Casual

The Patient Access Representative is responsible for greeting, registering, and assisting patients in a courteous and professional manner. Under the general supervision of the Patient Access Manager, this role performs imperative duties, including but not limited to hospital admissions, registration, appointment scheduling, insurance verification, patient collections, switchboard communications and emergency communications. The Patient Access Representative plays a critical role in creating a positive first impression, combining excellent customer service skills with a solid understanding of healthcare administrative processes to facilitate a smooth and efficient experience for patients and visitors.