Export and Import Junior Process Specialist

Manage timely supply of our products from US/ Latam distribution centers to global customers outside European Community. Manage raw material supplies from overseas into our production sites in US/Latam. Working 2nd shift. Oversees & executes the entire process from order creation, shipping, shipment tracking till goods arrival at destination.

Closely interact with internal and external stakeholders i.e. shipping companies, customs agents, sales force, staff of our warehouses and our clients. Create Export Shipment in SAP Manage customer specific requests on global mailboxes Create Delivery Notes in SAP Coordinate export shipments with carriers and warehouses Coordinate import shipments from port of destination to our warehouses Manage shipping documents Comply with Legal Requirements and Import & Export Procedures Timely identify potential issues and ensure appropriate escalation Apply work instructions and working references and ensure adherence to defined standard operations procedures Act as a back up for other team member/s as per aligned back up structure.

Perform additional tasks assigned by supervisor. Support improvement projects and scope enhancement / knowledge transfer activities Participate regular team and GBS meetings Maintain positive work relationship with members of other teams in and outside of the GBS to whom information is provided or from whom information is gathered Interface with other GBS teams to ensure compliance with cross-team responsibilities Bachelor graduate and/or certificate of completion of job-related courses.

(Commerce/Finance preferred) 0-1 years of related experience, preferred in SSC/GBS/BPO environment Basic knowledge of Excel and other MS office applications English (B2 level) written and verbal communication including ability to interact with stakeholders Spanish language C1 level with knowledge in job related field if required Portuguese language will be additional advantage ERP SAP system practical/theoretical knowledge would be a plus Intermediate Excel skills