Contact Center

Location : Chennai Exp: Min. 1yr Key Responsibility Area:  Responding to customer queries via call, chat, and Email.  Ensuring all agent KPI (Key performance indicators) are met, not limited to, AHT, NPS, Time on System, Quality scores Eligibility Criteria:  Fluent speaking and writing ability in English.  Graduate.

 Fresher can apply.  The age limit is not more than 35 years.  Comfortable with rotational night shifts is a must.  Basic knowledge of using computers.

Benefits

& Perks:  Two-way cab facility (Pick and Drop) is provided by the Organization.  Two consecutive weekly offs to manage work life balance.  Opportunity to earn extra cash through Over Time and Extra miler.  Lucrative Incentive program.