Stewarding Supervisor

Job Location: NH Collection Maldives Havodda Resort NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments.

We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary. KEY DUTIES AND RESPONSIBILITIES Please note that this is not an exhaustive list of everything that needs to be done.

Minor Hotels employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are: Oversee and manage the daily activities of the stewarding team, including dishwashers and cleaning staff. Train new stewards and provide ongoing training to ensure that staff members are proficient in their roles.

Create work schedules for stewarding staff, taking into account the needs of the kitchen and dining areas. Monitor and control inventory levels of kitchen and dining supplies, ordering replacements as needed and maintaining accurate records. Ensure that kitchen equipment, utensils, and dishwashing machines are properly maintained, cleaned, and in good working condition.

Enforce strict hygiene and sanitation standards in all kitchen and dining areas, including proper dishwashing and cleaning protocols. Oversee waste disposal procedures and recycling programs, promoting environmental sustainability. Inspect dishes, glassware, and utensils to ensure they are cleaned and presented correctly before use.

Maintain open communication with kitchen and restaurant staff to meet their service needs promptly. Address and resolve any issues or conflicts within the stewarding team or between departments. Prepare regular reports on inventory levels, equipment maintenance, and department performance for management review. Assist in coordinating and supporting special events and banquets by providing necessary supplies and staffing.

Ensure compliance with safety regulations and promote a safe working environment for all stewarding staff. Maintain records and documentation related to department activities, such as equipment maintenance logs and safety reports. Implement cost-saving measures and efficient resource utilization to meet budgetary targets.

Be prepared to handle emergencies, such as spills or equipment malfunctions, swiftly and effectively. Provide leadership and direction to the stewarding team, setting clear goals and fostering a positive work environment. Identify areas for improvement in stewarding processes and implement changes to enhance department efficiency and effectiveness.

Contribute to guest satisfaction by ensuring clean and well-organized dining areas and a smooth flow of service. Not the right fit? Set up email alerts as new job postings become available that meet your interest!